"DO NOT BUY! Three pairs BROKEN in one year."0.5 starson by jmutz04
Pros: Sound quality
Cons: Build quality
Summary: I have had 3 pairs of these in the past year, all have had the same issue - the wire on the left ear becomes defective and stops working. I returned the first within 30 days, got another pair and out of the box they were broken. Returned those and used them in my office for about a year.
Now B&W is refusing to help me because I don't have my receipt from a year ago. The customer service was rude and unhelpful and the build quality is horrible. The sound was great, but the defective build and customer service that refuses to help me makes me never want to purchase from B&W again.
What a shame. I had such high expectations from this company.