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"Wanted it to be better"
2.0 starson by gadgetfreak98Pros: Appearance
Cons: Fit, sound quality not what it was cracked up to be
Summary: I bought the Jawbone the day it came out in December at Cingular. I really wanted to like it as I'm constantly searching for the bluetooth holy grail of fit and sound quality. Unfortunately, I found that the Jawbone underdelivered on both fronts.
On fit, despite the multitude of loops and earpieces, I could just never get the device to sit well on my ear. Beyond comfort, this had two significant negative effects.
First, I had a hard time maintaining adequate volume when the ear insert started to slip. Given the quirky volume control, it was hard to adjust the level back to something sufficiently loud.
Second, and perhaps more importantly, the unit MUST fit well against your face in order for the sound cancellation technology to work appropriately. There is a little rubberized nub that is supposed to sit against your cheekbone to pick up the vibrations. Since I could never get a good solid fit, I was constantly losing the benefit of the special technology.
One additional issue: the device did not pair well with my Motorola Q (which has the latest software). It would randomly switch between hands free on and off, even when I tried to initiate a call from the device itself.
As such, I've decided for now to stick with my less than ideal, but better fitting Plantronics 510, which at $50 from Amazon, is a much better deal than this device for $120. Even at equal prices, I'd still pick the Plantronics. The Jawbone has gone back to Cingular...
If you try it, I hope you have better luck than I did!
- 3 replies to this review
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I don't want to return this earpiece. I want to like it. The noise cancellation is a boon. However, the fit does suck. The gel does not reach far enough into your ear to get good contact and the earloop is uncomforatble after being worn for a while. I saw Noonan's suggestion to use Jabra eargels but it didn't work for me. The Jawbone gel kept slipping out of the Jabra gel. But, there is hope. On a notion, I purchased some of the earbud foam covers from Radio Shack and wrapped it around the Jawbone's #2 round ear gel and voila! We have comfort and contact. It doesnt slip out and it doesnt irritate your inner ear. Like with many bluetooths i've tried before, there is an adjustment period to the fit of a new earpiece and the Jawbone is no different. Once you get passed the earloop irritation and the earbud foam wraps in your ear, this earpiece is awesome! I have seen none better and i use it with my Treo 650. The 650 is finnicky with bluetooths anyway, but I found the Jawbone to be a relief to much of my Treo bluetooth's quirkiness!!!
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I've sent e-mails to Jawbone's customer support and we've been back and forth about the earloops, so far they've suggested trying on all the earloops and plugs to get the right fit. Of course i've done all that...I couldn't believe that got a refresher on how to make sure that I know my right from my left. In short a waste of time. They just don't get that it would NOT stay on...freaking frustrating.
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I too wanted the unit to perform - and for the same reasons. I also found it somewhat fragile. The reapiece separated from the "soft" shield on it and that was that. I never could get a good fit and therefore - the same as you, could find no otherredeeming quality. I returned it the next day.

