"A complex issue"4.0 starson by dgduris
Pros: Audio quality for the party you are speaking with, General volume, Range, Robust connection, Battery life, USB charger, Ease of use
Cons: Fit, Ear loop design, Overall Comfort, "Technique"
Summary: This is my eighth or ninth BT headset. While I like the Jawbone and currently use it all day, every day, it is not without its faults.
On the plus side the sound on the other end of the line is great! People I call hear me and not everything going on around me (that's not always good; the sound is so noise-free that people on the other end of the call assume I am in my office, delivering my full attention to them). Once in a while the person on the other end will complain that they cannot hear me. I think that if the little sound transducer nub is not resting against your cheek when you start the call the Jawbone won't be able to discern your voice from the background - even if you adjust the headset during the call. Wind is also an issue. I find that wind noise can be abated by cupping a hand over the headset while speaking.
I find the headset volume to be fine for me as well unless I am standing next to an oncoming subway train.
The buttons are easy to find then the thing is on my ear - no issues there what so ever.
The fit, on the other hand - is fussy. It never seems to feel right while I am wearing it. I have tried all of the ear piece and loop combinations and find that I am never happy that the Jawbone feels secure in its placement and that the little nub is resting against my cheek - necessary "technique" for the best sound quality at the other end of the call.
Worse, though, is the earloop design. It is on a metal shaft that slides into the Jawbone unit and presents several shortcomings.
First, I find that the tenacity with which the earloop shaft stays planted in the Jawbone is highly variable per each loop. Yes, you can bend the shaft slightly with a pair of pliers to help it hang on to the unit better, but what a pain that is.
Second, the Jawbone is not a small unit. When I want it off my ear, where should I put it? Thrice I have broken the ear loop off at the shaft when the unit was in either a pants or jacket pocket (I actually had to get a new unit as neither Aliph nor the AT&T store stock replacement loops). That's just poor design. The unit needs a lanyard or clip.
In terms of range and robustness of connection the Jawbone is the best I have used. My phone is a Sony Ericsson P910a. Rarely does the Jawbone drop the connection and, if I move too far away, the Jawbone beeps to let me know (I don't get as far from the car before I realize I have left the phone as I used to). No problem through multiple walls in the house or office either.
In summary I will say that in terms of overall sound quality in mobile environments (not the office suite) the Jawbone is the best I have used yet. In terms of fit I find it wearable but not great (I wear glasses too). Ease of use gets a 10: within a couple of days and you'll have no problems with the buttons. Finally, in terms of design and construction there are some issues to be sorted in future models and Aliph MUST begin to offer replacement ear loops.