Pros Ease of use, clean looks, rapid deployment
Cons Lacks last number redial - end of call sound annoying
Summary There is no perfect headset, but if you like Apple products, you will like this headset.
The elegant looks of this headset distinguish it from all others. It does not have the ever-so-common flashing blue LED, nor does it look like something from a kids transformer toy. I have always disliked the flashing blue LEDs on so many bluetooth headsets; they make their users like like the have been assimilated by the Borg.
The body of this headset is metal, not plastic, which means it has a solid feel, unlike most plastic headsets. It has a satin finish that is as perfect looking as a new iPod.
The headset charges quickly, and the iPhone display shows a visual indication of the charge level of the headset.
Pairing the headset is effortless: when you charge the headset and iPhone together, they pair automatically. If you power-down your headset to save your battery, the next time you power-up, the iPhone will recognize the headset, and you will not be required to pair.
You verify the power status (on/off) of headset by briefly pressing the button near the earpiece. If the headset is in your ear, you will hear a brief tone; you will observe a green LED flash when the unit is not in your ear. When the battery is low you will hear a distintive tone, and the LED will flash green.
One of the best features of this headset is what I call "rapid deployment". When a call comes in, you really have to scramble to get most headsets properly seated in your ear. With this headset, you'll have none of that. It goes in and comes out of your ear quickly, painlessly, nearly effortlessly.
The audio quality of this headset is as good it gets. It does not have any background noice suppression, but none of my callers have ever complained about background noise with this unit. The range of the headset is average, and in my day-to-day use, I never heard static/noise from the wireless bluetooth link to the iPhone.
The headset comes with a base that can be used to charge both the headset and the iPhone, and a travel cable that performs the same function. The bottom of the headset has a row of tiny magnets that ensure a perfect fit in the base every time. This really was a nice surprise.
The headset also comes with two tiny foam covers for the earpiece. I like these, because they let your ear breathe a little more. If the iPod earbuds are comfortable for, you will find this headset comfortable.
I don't like the tone that is played when a call ends; it too closely resembles a busy signal and is thus confusing. My cheap Jabra headset allows last number re-dial from the headset button, and I like this feature, although it can be too easy to accidentally redial a number.
The clean looks of this headset mean that you do not have buttons for volume control, although many other headsets do not have this.
I would also have liked to seen background noice suppression, although this does not seem to be a major issue with this headset. It would also be nice if this headset allowed you to listen to music, but this would obviously impact battery life.
I have used low cost Jabra and high end Plantronics headsets. I don't like to use these because they, well, just look weird. I have never felt this way about the Apple bluetooth headset, The extra charging base and cable make this a good value. I am overall quite satisfied with the Apple iPhone bluetooth headset.
Pros It shares the charger with the iPhone, great sound clarity
Cons It's tiny, I'm taking bets how long it takes for me to lose it
Summary I've gone through at least half a dozen Bluetooth headsets over the past few years, but I have to say this one passes every test.
I test headsets on my mother, I can't hear you, you sound like you're in a well, etc. She says she can't tell the difference between the phone and the headset with this one, so it passes the mom test.
Since the headset sits inside the ear I can hear conversations crystal clear as well.
It is light enough to where you forget you even have it on. It stays put too, after putting it in my ear I did the shake test and couldn't knock it out.
Pairing is a snap, and the headset works seamlessly with the iPhone. If the headset is off it only takes around a second after turning it on for it to connect with the phone.
I can't recommend this piece of Apple joy enough.
Pros Pairs easily with the iPhone and others
Cons Missing features
Summary Just like the 1 button mouse, Apple is 'commanding' its faithful to be morons and buy something that looks good but is short on functionality and overpriced.
I just don't get it.
No mute ?
No volume control ???
Apple has well marketed and pretty great products and well market and pretty trash. This is another piece of trash.
Pros Compact design, comfortable, easy to pair & charge
Cons Lack of features, lacks noise canceling technology, pricey
Summary The one unique quality I really enjoy about this headset is the fact that it is comfortable to wear and use while wearing sunglasses or eyeglasses. Most headsets wrap around the ear or are not that comfortable. While the sound quality is OK, I do wish the unit offered more features and had noise canceling technology. It is a bit pricey but overall not a bad buy.
Pros Small, lightweight, easy to charge, one button, aluminum body!
Cons Quiet, fit wasn't great, no volume adjustment
Summary This product looks like what you would expect from Apple, sleek styling, just the right number of features (if you have an iPhone), and packed in a nice box. If you don't own an iPhone (which I don't, and come to think of it, may have purchased one if I could keep my Verizon service!) then the experience may go somewhat like this:
1) What? No volume control?
2) Add foam ear piece or lose the headset.
3) Is the dock not supposed to charge when connected to a Windows PC? (luckily it comes with the "travel charger" as well, which works nice).
4) Turn on or turn it off, it will decide what to do on its own (turns on when charging from what I can tell).
5) No iPhone: pairing may be a problem, my XV6700 (Audiovox) didn't always play nice and find the Apple headset.
6) The end of call sound is not always distinct, and there is no end of call sound if you are not the person that hangs up the phone. This may result in the "hello, hello, are you still there" situation.
Overall, my experience would be hard to call great, more like marginal. I though I lost the unit a few hours ago when it fell out of my ear and landed somewhere in my car. A french fry is larger, which may cause problems if you car isn't clean.
I hope that there are some iPhone users out there that have a good experience with this unit; it is a shame for such a cool looking product to generate such lackluster reviews.
(For those of you who would like to call Apple and stay in a phone tree loop for 30 minutes, feel free to call: 888-659-5840, oh, and don't expect 24 hour tech support.)
Last but not least, I am happy to report that after ordering the unit on the 2nd of November, and using it on and off since purchase, there was no problem with returning the unit on the 18th of November. Apple sent me a RMA number and paid for return shipping. This is the kind of service I’ve heard you can expect from Apple.