"Great headset - even better tech support"4.5 starson by mglbsn
Pros: Love the voice control and how comfortable the earpiece is. Also love how sleek the headset is (especially compared to the bulkiness of the V1). Blueant as a company truly stands behind their products and is a major plus.
Cons: Doesn't completely work with the Samsung Instinct's audible caller ID yet (which annouces the name if they are in your phonebook). The V1 worked with the Instinct - which I found out was a possible software glitch that allowed the phone to take over
Summary: I found the Q1 to be incredibly comfortable except for the earhook does get a little bothersome after awhile - but I wear mine all day long. I also own the V1 and the comfort and sleekness is far superior to the V1. I still think the major pro is the Blueant customer service and tech support. I had to get my V1 replaced because of a charging problem. They had me ship back the headset only (none of the packaging/chargers/extra eartips, etc) and within one week from the day I mailed it I had my new one. I have had to call tech support in the past about a different headset to update firmware and they walked me through it (and I got to talk to a live person fairly quickly). They are working with me right now because I have a Samsung Instinct with audible caller ID (which includes announcing names from my phonebook or the phone number if it is not in there) and the Q1 is not allowing me to revert to my phone's software which the V1 did allow. They have been incredibly responsive in seeing if they can get this to work with a firmware update. I don't think there is another company out there with this kind of service. I have not experienced too many problems with the voice control not working properly. I love the Q1's check battery command that includes checking my phone's battery (the V1 only checked the headset battery). The Q1 mulftiunction button is also extremely easy to use and doesn't get in the way of putting the headset on or adjusting it. I had that problem with the V1 and the Z9, I would accidently press the MFB when putting the headset on and periodically made phone calls that I didn't intend to. This is by far the most comfortable and responsive headset I have tried, and other than some of the cheaper headsets (which I don't even bother with) I think I have tried every headset out there including all of the Plantronics, Jabras, Jawbones (both of them), 2 different SoundIDs and Motorolas..