- Average user rating: 3.0 stars out of 32 reviews Back to product review
- My rating: 0 stars
Full user review
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17 out of 17 people found this review helpful
2.5 stars
"Disappointing"
Pros: Great sound (when not cutting out), easy-to-use, nice feature set
Cons: Sound cuts out frequently, poor call quality for folks on the other end, uncomfortable
Summary: Let me start off by saying that this is my third Bluetooth headset (and first stereo one). I had very high expectations for this headset based on the glowing review here at CNET... however I am extremely disappointed with this device. Maybe it's the phone I'm using (LG enV), but I cannot have my phone in a pocket and use this headset to listen to music while I'm walking my dog - the audio will cut out repeatedly if I do. People on the other end of my calls complain about the muffled, garbled sound of my voice when using this headset - even if I am indoors in a quiet setting. I find that I have to speak very loudly for people to understand me - and by nature I have a loud voice anyhow. The plastic ear pieces are not very comfortable; I can only wear this headset for about 15 minutes before I need a break from it.
On the positive side, the feature set is wonderful, the controls are easy to use, and the sound quality is very good (when it's not cutting out).Updated
I also forgot that, while this headset supports voice dialing, I have never been able to successfully place a call via voice dialing with it. If I use the stereo earbuds that come with the "Music Essentials" kit that Verizon sells, voice dialing works fine.
- 1 reply to this review
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So it may just be your EnV dude, their firmware was proven to suck on most units so I won't blame the handset itself, but rather poor provider's branding.
