"Returning for refund - second unit."1.0 starson by 1consumer
Pros: comfortable and good noise cancellation.
Cons: Two units failed with exactly the same issue within 60 days. Return process much longer than it should be.
Summary: Bought this in March and it failed by the end of May. It took a month to get a replacement, not the one day turn around that they advertise on the website. Second unit failed exactly the same way "Paired but not connected." within another 60 days. I do not have time to play this game every 60 days and be without a unti for 30. Called AMEX and they are working the process of refund for me. I will buy another brand next time. Poor quality product.