"You can't buy a replacement headset if you misplace it."0.5 starson by ximacos
Pros: Take-a-long charger & audio quality
Cons: Customer support; 19th century electronics' disposal company policy.
Summary: Horrible Customer Support
My wife bought me a Jabra Stone 2 as a Christmas present last year. In spite of the wrongful claims regarding the talk time and battery life, I enjoyed the product, mainly because of the take-a-long charger. However, a few months ago I lost the headset and contacted Jabra to know if I could purchase a replacement. Much to my astonishment, they informed me that I would have to buy the headset, with the take-a-long charger and the AC/DC charger, even though I informed them that I was prepared to pay for it, provided that the cost of the take-a-long charger and the AC/DC charger were deducted. I complained to no avail. So there you go, we're in the 21st century, with a substantial problem of electronics disposal, and Jabra believes that it makes sense not to sell a small replacement headset that can easily be misplaced.