"Call cuality degraded to beyond useless in 1 year."1.0 starson by corcel2000
Pros: Nice modern design, small, good fit.
Cons: Call quality is horrible. Firmware upgrades render the unit useless. Customer support useless.
Summary: I use this headset for business, and have owned it since 12/2010. After the last Jawbone firmware upgrade, the call quality on the unit has gotten beyond awful, I find myself muting my end on conference calls (people hear static noise being generated). All I hear on my calls with customers is "you should choppy", "you keep cutting off", "you sound like you are inside a hole". As soon as I go to the regular handset everything is normal. I can even hear Siri on my iPhone cutting in and out while it talks to me. This unit is going into the garbage soon. I contacted Jawbone and they ran me thru the usual BS reset this and the other twice, but when it came time to replace the unit, THEY WOULD NOT, they offered me a 25% discount coupon, BUT CAN'T USE IT FOR THE ICON HD, so they expect me to buy the same deffective ICON unit. Dissappointed, do not buy this if you will you use your headset for business.
Get a Plantronics headset instead, those are built for business use.