"Customer support does not care."0.5 starson by jaborre
Pros: it's small
it works for a little while
Cons: stoppped working after 6 months
poor customer support
Summary: My Jawbone Icon stopped working 6 months after I got it. Unfortunately, I was busy and did not report it until 10 days after the warranty expired. A customer focused company would understand and honor the warranty.
After jumping through hoops with technical support and providing serial #, shipping info, etc. I was told I was out of luck because I didn't report the issue 10 days earlier. I feel scammed.
I was surprised at their poor customer support. I will no longer recommend Jawbone products to friends, and will never buy another product from Jawbone.