A welcome improvement upon the Motorola H500 is its new ergonomic ear hook, complete with a rubberized back housing designed to fit around the ear. The ear hook is adjustable for additional comfort and can be worn on either ear. As for the earpiece, it's more like a speaker that just rests against the ear. This makes it a lot easier to put on and take off, unlike with headsets that have in-ear buds.
The Motorola H500's controls are another departure from the HS820's, as they are noticeably smaller and take up less room. The multifunction button is in the middle of the headset, while the volume controls are on either side. As named, the multifunction button turns the headset on and off, as well as answers and ends calls, and when it's held down, it doubles as a pairing button. All buttons are easy enough to press, though they're a little too flush to the surface for our tastes, and the volume controls may be too small for larger fingers. On the top of the H500 is the charger port, while the Motorola logo on its surface doubles as a light indicator.
We tested the Motorola H500 with the Nokia 7380 and the Samsung SGH-D357 and were able to pair the devices with the headset without a problem. Phone calls sounded loud and clear, although sound quality suffered in noisier environments. Aside from letting you answer, end, and reject calls, the Motorola H500 supports voice dialing, three-way calling, last-number redialing, call waiting, and putting a call on hold or on mute. However, a note on voice dialing: We had to speak rather loudly for the phone to recognize the numbers.
The Motorola H500 comes with a standard Motorola charger, though if you have an existing Motorola cell phone, you can just use the one charger to juice both your phone and the H500. The Motorola H500 has a rated talk time of 8 hours and a standby time of five days.