Motorola H500 Bluetooth Headset user reviews (Nickel)

Pros comfort, incoming sound quality; good functions for reasonable price

Cons terrible outgoing sound quality, cannot recommend

Summary I bought this headset b/c I have a Motorola E815 cell phone. The functionality is quite good--the controls are easy to use, and it has everything you need. However, the outgoing sound quality is so poor that I had to get a different headset (I am trying the Plantronics in-ear one). I tested it out in various environments (by calling people and also leaving myself voicemails at work), including sitting in my office with the door shut with no external noise, and get too much static to continue using. I drive in the car a lot and use the headset several hours per day, and this is not acceptable. Spend the extra money and get a better headset.

Pros Easy to use, pairs with no problem

Cons Could be a bit louder

Summary I just got two of these headsets today, one for my Treo 650 and another for my wife's Razor. It works well with both, but it there are certain features it will do with the Razor and not with the Treo. This is probably because the Razor is also a motorola product and the Treo is a hybrid PDA/phone. Regardless, the H500 worked just fine with my treo right out of the box. The sound can be a bit low on my end on some calls, but I'm not so sure that's not the caler's phone more than the BT headset. It's very light, fits very well and has a decent signal allowing me to walk several feet away from my phone before I hear static. Outdoors wind noise might be a problem, but I use mine primatilr while driving.

Pros Volume is loud and clear

Cons Need to be careful if you switch ear hook.

Summary My partner and I have had BT phones for nearly 4 years - SEr520m. Finally bought 2 of these a month ago.
Incoming is clear. I have read reviews of other headsets complaining about lack of volume. My hearing ain't what it used to was and there are times when i think i should lower the volume! People i'm talking to have often don't realize i'm on a headset. I can talk to partner using her H500 and our conversation is virtually the same as simply talking phone to phone.
I didn't give it a 10 because while you are able to the switch ear hook to use on the laft ear (default is right ear), it is easy to break the plastic part that connects the ear hook to the body of the set. I did. I called Moto and even offered to simply buy the ear hook (probably a $1 item. They said they don't sell parts, BUT, gave me an RA number to return the whole unit for a new one. (Hook is holding onto set for now.)
Problem is i am addicted. I am a heavy user (2000 min./mo. - mostly day time) and wear this all day long. You don't notice it any more than you do your glasses.
Pd. $52 on sale at RS for these.

Pros Comfortable and easy to use

Cons Has far too many not quite ready features

Summary The design slick, the comfort on the ear was tolerable, the button placements fantastic. Everything looked right about this headset. Unfortunately, the experience was less than stellar when I actually tried to use it.

The function button does not seem to work at times, failing to answer calls on more than one occasion.

While the incoming volume is fine when you are in a quiet environment, using it outside, in a car with the windows down, or anything where noise is present will give you a less than satisfactory experience.

The headset also does not sit snugly on my ear, and it is OK when I am at a standstill, but moving about forced me to hold the earpiece to my ear to hear the previously mentioned unsatisfactory volume.

Finally the outgoing microphone was also weak, and indoors I found myself needing to be far louder than normal, outside I had to just about scream for the person on the other end to hear me clearly.

If they could fix the flaws, it could be good, as is, it is not worth even the new lower prices.