Pros Good sound on user's end of calls
Cons Muffled sound and static on receiving end; uncomfortable ear hook; doesn't connect & disconnect easily - even with Motorola phone
Summary Bought the H500 because it was recommended (and discounted) by Verizon when I upgraded to the Motorola E815 phone. Found that most of the people on the receiving end of calls complained about muffled voice quality and/or static. Didn't seem to matter whether the phone was close to or further away from the headset. Verified this by having someone call me using the headset & sure enough, it was true. Also found it difficult to connect & disconnect the device from the phone. Sometimes, the only thing that worked was rebooting the phone. Tried the Plantronics 640 based on CNET user reviews. After a week of pretty heavy use, I have found the 640 to be a much better headset on all counts.
Pros comfort, incoming sound quality; good functions for reasonable price
Cons terrible outgoing sound quality, cannot recommend
Summary I bought this headset b/c I have a Motorola E815 cell phone. The functionality is quite good--the controls are easy to use, and it has everything you need. However, the outgoing sound quality is so poor that I had to get a different headset (I am trying the Plantronics in-ear one). I tested it out in various environments (by calling people and also leaving myself voicemails at work), including sitting in my office with the door shut with no external noise, and get too much static to continue using. I drive in the car a lot and use the headset several hours per day, and this is not acceptable. Spend the extra money and get a better headset.
"So far so good..."on by LouCap
Pros Easy to use, pairs with no problem
Cons Could be a bit louder
Summary I just got two of these headsets today, one for my Treo 650 and another for my wife's Razor. It works well with both, but it there are certain features it will do with the Razor and not with the Treo. This is probably because the Razor is also a motorola product and the Treo is a hybrid PDA/phone. Regardless, the H500 worked just fine with my treo right out of the box. The sound can be a bit low on my end on some calls, but I'm not so sure that's not the caler's phone more than the BT headset. It's very light, fits very well and has a decent signal allowing me to walk several feet away from my phone before I hear static. Outdoors wind noise might be a problem, but I use mine primatilr while driving.
Pros Volume is loud and clear
Cons Need to be careful if you switch ear hook.
Summary My partner and I have had BT phones for nearly 4 years - SEr520m. Finally bought 2 of these a month ago.
Incoming is clear. I have read reviews of other headsets complaining about lack of volume. My hearing ain't what it used to was and there are times when i think i should lower the volume! People i'm talking to have often don't realize i'm on a headset. I can talk to partner using her H500 and our conversation is virtually the same as simply talking phone to phone.
I didn't give it a 10 because while you are able to the switch ear hook to use on the laft ear (default is right ear), it is easy to break the plastic part that connects the ear hook to the body of the set. I did. I called Moto and even offered to simply buy the ear hook (probably a $1 item. They said they don't sell parts, BUT, gave me an RA number to return the whole unit for a new one. (Hook is holding onto set for now.)
Problem is i am addicted. I am a heavy user (2000 min./mo. - mostly day time) and wear this all day long. You don't notice it any more than you do your glasses.
Pd. $52 on sale at RS for these.Updated
Since my first review I bought another H500 to pair w. my back-up phone. Still put on 2000+ minutes/mo. on my 5+ y.o. R520m. and about 300 a month on various phones used w. my Cingular SIM. The 2nd H500 cost $32 on Ebay.
Complaint: Partner's H500 stopped holding a charge for more than a couple hours after about 15 months. A few other reviews here mentioned their battery died after a year. Ordered one off Ebay for $22. It didn't work (volume too low, couldn't voice dial etc.).
Since the reviews here vary wildly, I wonder if Motorola has quality control problems.
I can live with a $25 headset dying after a year. If I paid full list, I would not be happy. Do any headsets have replaceable batteries or are they like my electric toothbrush that has to be thrown out.?
Pros Comfortable and easy to use
Cons Has far too many not quite ready features
Summary The design slick, the comfort on the ear was tolerable, the button placements fantastic. Everything looked right about this headset. Unfortunately, the experience was less than stellar when I actually tried to use it.
The function button does not seem to work at times, failing to answer calls on more than one occasion.
While the incoming volume is fine when you are in a quiet environment, using it outside, in a car with the windows down, or anything where noise is present will give you a less than satisfactory experience.
The headset also does not sit snugly on my ear, and it is OK when I am at a standstill, but moving about forced me to hold the earpiece to my ear to hear the previously mentioned unsatisfactory volume.
Finally the outgoing microphone was also weak, and indoors I found myself needing to be far louder than normal, outside I had to just about scream for the person on the other end to hear me clearly.
If they could fix the flaws, it could be good, as is, it is not worth even the new lower prices.