Pros The sound quality. I tested the noise canceling by vacuuming while talking and they could not hear the vacuum!
Also the range of volume is fantastic. It can get LOUD but also clear.
I've owned dozens, if you can handle the size...
Cons The only con is the size of course. But again, if you can handle the size aspect the you won't be displeased with the purchase.
SummaryOh forgot to add that my wife washed and dried it and it still works perfect! Your mileage may vary...
Updated on Oct 14, 2010
Pros The sound is very good, also to those who listens to me in the other end.
I also use glasses, but this does not really represent a problem even if the headset itself is quite bulky.
Stays on, and fairly comfortably too!
Cons To low output volume!
In noisy surroundings this headset is useless!
Summary I would have returned my headset if I could, because I know there are other ones available that can be used in noisy surroundings, have much higher sound output than this one.
The sound is nice when there is fairly quiet, like inside, in the office.
But outside, in a noisy car, it is not good!
Pros Easy To Use, Good Volume Control, Long Battery Life, Durable, Comfortable
Cons Poor Sound, Disconnects, Spotty Signal
Summary I was very excited to get this product. I saw the Voyager Pro+ at a Microsoft Lync seminar. It was promoted as being high quality "the best". I am very disappointed with this product. My testing is proving that when I move to Lync, Plantronics will be left behind.
Here is what I have found;
No email or text sound is heard from phone or headset.
I have my iPhone set to play sounds and vibrate for alerts
I have ensured the phone is not on Silent via the side switch
When my iPhone is connected via bluetooth to another headset (e.g. BlueAnt) the phone will sound an audible alert via the phone speakers when an email or text message is received as well as vibrate. Additionally no sound is heard through the headset.
When my iPhone is connected via bluetooth to my new Voyager Pro+ the phone does not sound an audible alert via the phone speakers when an email or text message is received. The phone only vibrates. Also no sound is heard through the headset.
This is clearly a headset issue.
Support for the product is very slow. I submitted a ticket on 12/9 and have not heard anything from support as of 12/13.
I also have notice that the sound quality is sub-par. The sound crackles, but only sometimes. I have also received complaints from the other party I am talking to about hearing every other word. This has happened in a quiet enviroment.
This headset is promoted as "A2DP streams music, podcasts, GPS and more".
Specifically the "GPS". When you read this, it may appear like I am writing typos, I am not. When the headset is connected I hear "ight" instead of "turn right" and "oad for another 1 mile" instead of "continue on this road for another 1 mile".
Foolish headset. I cannot believe I spent close to $100 for this thing.
Pros Very comfortable to wear for extended periods in spite of the size. I drive a semi and 10 hours is not unusual. Voice messages internal to the headset are useful: "connected to phone", "x hours talk time" and so on.
Cons 1) The 'in call' volume is 1/2 that of previous models.
2) Ringtone volume is extremely low even at phone maximum level.
3) The actual ringtone implemented may be OK in an office or library environment but is totally useless in background noise.
Summary The Pro series is GREAT. The Pro Plus series is completely useless in any type of background noise. They seem to have reduced the initial volume level with no way to increase it beyond the phone settings. This not only affects in-call volume but also the ringtone. The fixed ringtone is a 'chiming tinkling glass' type of thing and CANNOT be changed. Most of the time, a call is missed because it is at such a low level and is not distinguishable from background noise in the car, truck, shop etc. Why they chose to implement a fixed ringtone and not stream the default phone ringtone to the headset is beyond me. The volume level on streaming media can be adjusted almost to the threshold of pain if one wishes. Not so with phone functions. I know of no way to change these parameters.
I've had several Protronics products and purchased the Voyager Pro Plus without hesitation or reservation based on previous experiences and performance. In my opinion, this product re-engineering effort for 'improvement' has rendered a great, almost flawless predecessor (the Pro) into a worthless (Pro Plus) release version. Granted, they have improved the functionality of the product with new features but completely squelched the usefulness and design centers of a bluetooth headset in the process. A complete dud. Save your hundred bucks and get either a Pro (not the Pro Plus) or something else altogether if you are out of the office and expect to be using a bluetooth headset.
Pros Sound, comfort, interchangeable inner ear pieces
Cons It may be a little big/bulky for some people but, I don't have a problem with the size.
Summary It's the best ear piece I've used next to the model before it (Plantronics Voyager 510).