"OK product, poor support"1.5 starson by keithober
Pros: loud enough, compact to carry
Cons: tricky to fit on ears, can't exercise with them
Summary: Sound quality is good, and volume is loud enough. The Samsung.com customer support is absolutely embarrasing (they double-charged, and made me call back twice before forwarding the case to some corporate office). Its also a bit tricky to get the over-the-ear and behind-the-neck wire just right so that it is secure and comfortable. When exercising, a little sweat upsets the delicate setup on my head, and they slip off. Try the fit out at a store before purchasing, and don't count on using them during workouts. Avoid Samsung.com like the plague.