Pros Good voice recognition and easy to hear the party your speaking to.
Cons Functions and controls are not entirely intuitive. Could be a little sexier.
Summary I bought this product because I can't stand things hanging off my ear. I rate things very hard so I don't plan to let up here. For example, I always find something wrong with restaurants and hotels that are rated so highly. Anyway, I would rate this product is good to very good, which says a lot. I was actually surprised how well people could hear me. My first convo went like this "Jack" "Yeah?" "You can hear me?" "Yeah, why?" "Can you hear me really good?" "Is this a trick question?" Sometimes the people I talk to report a kind of tunnel sound, but this seems to only happen when I'm on a highway that generates a lot of road noise. It has awesome range. I parked my car in the garage and forgot to turn it off. My phone rang on the 2nd floor of the house and was still blue tooth enabled to the blueant. OK, my issues with this product (I'd buy this again in a heartbeat, but wish blueant would pay attention). It has an unusual way to turn on and off. You have to hold the call switch for at least 5-10 sec. I've occasionally unintentionally placed a call trying to turn it off. I wish it had a screen showing me who is calling. Also, a indicator showing battery charge would be helpful (although it has a very long battery life). However, it takes the same charge adapter as my blackberry which is nice so I don't have to change out a charger in the car. I'm really nitpicking, but it doesn't have the sexiest design. It's a little old school looking with its visible plastic seams. The magnetic visor clip is nice because you can leave the visor clip and pull the blueant off to charge it. I imagine the bluetooth pioneers (e.g. Motorolla) have great alternatives out there, but I have to imagine that this is about as good as they get.
Pros TTS feature speaks to you and tells you who is calling. Duplex speaker for smoother communication. Magnetic clips are great for relocating the device.
Cons Speaker quality isn't as good as it could be. Constantly disconnects or doesn't work at all in cold weather. One button for multiple commands doesn't always work as it should. Customer service takes much longer than the stated 24-48hrs.
Summary When I first picked up this device I absolutely loved it. The setup is quick and easy thanks to a voice tutorial right on the unit (the voice is even pleasant to hear) and it automatically downloads the phone book from your cellular phone to use for it's spoken caller ID feature.
The duplex speaker is also a nice upgrade over some of the more basic models as it sends and receives sound at the same time. This means if you're on the phone with someone and the two of you try to talk at the same time, it doesn't cut one of you off like on cheap handsfree devices.
Unfortunately that's where my good experiences ended.
The speaker was nowhere near as good quality as many of the reviewers seem to indicate. I found it to be quite muddy.
As others have stated, the voice recognition really does require a loud voice in order to activate it. Especially in a louder vehicle.
I already have a relatively loud voice, and I found that I had to speak even louder at times in order for the Supertooth unit to pick up my voice.
The green talk button on the unit is used for multiple features and I found that it sometimes got confused and did things like "redial" when I was actually just trying to turn the unit off.
This lead to me having to turn my cellular phone off before turning off the Supertooth unit, and then turning my phone back on once the Supertooth unit had finished shutting down.
I found that to be quite a pain.
When driving around town the unit tends to disconnect and reconnect quite frequently. This caused me to receive calls on my cellular phone without it being connected to the Supertooth unit on several occasions. I tried using a different phone and had the same result.
Many times the unit wouldn't work properly at all.
It would turn on and connect to the phone, but while I could hear people speaking through the Supertooth unit, they couldn't hear me speaking until I transferred the sound back to my phone.
Through my searches on the internet I have discovered that other people had this same problem during cold weather. And that seems a plausible explanation in my case as the times I had the most trouble with the unit, were shortly after beginning my drive home from work, and the temperatures here would have been anywhere from -5C to -25C.
I returned the unit to the store I purchased it from for a full refund a few days ago and have yet to purchase another handsfree device.
It seems from the reviews that all of the manufacturers have a lot of improving to do when it comes to handsfree units.
Pros Small, light-weight, unobtrusive, relatively long battery life. Magnetic clip makes it very portable.
Cons Too much static. Voice command recognition very poor, almost useless. Voice communication almost impossible.
Summary Had expected much better based on price ($100+ when I bought it) and on all the glowing reviews. Either I have a dud, someone is being cavalier with the truth, or all the competion must be really, really bad. A friend has one with similar problems so I don't think it is the former.
"Excellent Product"on by rtsinger2
Pros Very easy installation transferred all of my 2,200 contacts at a rate of 75 per minute, excellent volume, excellent voice quality at the receiver side.
Cons None that I have experienced
Summary This excellent device will improve safety and eliminate traffic tickets. I have and will recommend this device.
Pros text to speech very good and incoming call announcements excellent
Cons low volume on incoming calls
Summary probably the best out there but not perfect