Near the end of our testing, the 1100MP stopped working, which gave us a chance to test-drive Dell's support services. Dell's Web site offered little help beyond an electronic copy of the projector's manual, but the company's toll-free, 24/7 help line was much better: after a 10-minute wait, a technician correctly diagnosed the problem as a blown lamp. Replacing the lamp was fairly simple and involved loosening four screws, two of which had to be transferred to the new lamp. Dell rates its $299 replacement lamps for 2,000 hours (2,500 hours in low-power Eco mode). The operating cost works out to 15 cents per hour--about average for budget projectors.
With a one-year warranty that includes Advanced Exchange service, the 1100MP costs $799; a three-year warranty costs an additional $130. As with almost all projectors, the lamp is under warranty for only 90 days. Dell also offers a Complete Care policy, which handles any damage except that caused by theft, loss, or fires, for about $75 per year.
What You'll Pay
- Set Price Alert
