"Do not buy!!!"on by pitchers
Pros Worked great until needed firmware update to watch Blu-Ray disks just over 3 months after purchase...
Cons Followed directions of support technician...system now locked with blue bubble screen...chat support technician said firmware update NOT recommended, but still out on website for download...said I would need to mail to NJ for repair...
Summary Bad firmware update still on web-site despite numerous blog postings that it is not working, technicians still walking users through using it and technician recommending against upgrading it... Attempted to submit on-line service request to mail it in to NJ, but because it was 20 days over the 3 month warranty date it would not accept it...
"Buyer Beware"on by LCStace
Pros The design is fairly stable and speakers are not cumbersome or intrusive. I really loved the IDEA of streaming Pandora.
Cons This product has been a nightmare! The BR would not play over component video cables then the Ipod cradle would quit playing, locking up the BR player until the entire system was restarted.Tried to upload new firmware, now BR won't play ANYTHING!
Summary We have had this product less than 2 weeks and have been working on it to exasperation. I am luckily going to resolve this problem shortly by returning the product to Best Buy and refusing to ever buy another Samsung product. This product did not deliver on ONE SINGLE ADVERTISED FEATURE. I am not a remarkably tech-savvy person but I am not functionally illiterate when it comes to setting up these out-of-the-box systems. Even the Samsung website was dysfunctional! When I tried to review the product that I had registered, I got an error.
There are inconveniences like the strange design of the BR player with the top buttons but mostly all I can say is we bought a lemon. This was a completely useless box of plastic and metal parts that DID NOT WORK.
Pros I like the features Netflix Blockbuster Pandora and You Tube plus the "shared folder" option ( my HT was assembled in October 2009 no firmware update required) I have a ToC T.V. so color goes great. I paid $379 so that was perfect.
Cons The disk tray is noisy when searching for a disc only. The subwoofer is a little bit weak, but sounds great not sloppy. The speaker wire can only be replaced with wires from samsung. I dont like the Blue-ray logo on the disk tray.
Summary Overall I love it, I feel bad for those people that had the firmware problem. (Update with a memory stick next time)The sound is crispy and clear the woofer is not loud but it sounds good. It goes great with my Samsung ToC. It came with the ipod dock and I can make the back speakers wireless later if I want to.
Pros Good Blu Ray player
Cheap Surround Sound
Cons Horrible Interface
Static Sound Washes Out
Summary I bought this HT system because it was well priced and allowed for Blu Ray, Netflix connectivity, and surround sound all in one package. The look of the actual unit is nice and goes well with Samsung TVs however the grilled satellite speakers would look better with a foam or fabric cover. The interface for this unit is horrible and is the biggest gripe I have with this system. iPod and You Tube interfaces are worthless. You are better off running those through the AUX input right off the iPod or a computer. Netflix interface is better, but also not as good as the interface on other devices such as a Wii. You have to go online and add content to your queue before it will show up on the interface. There is no real time search from the unit, it all has to be done online from a computer. The sound on the system is pretty good when watching a Blu Ray, but can wash out at higher volumes. For some reason you can never get the same quality sound from the surround sound as you can from a Blu Ray even when the programming you are watching is rated in HD sound. Overall this system is decent for the price, but if faced with the purchase again I would save some extra money and get a proper receiver and speakers from Onkyo or Dennon and a Blu Ray system with a better on screen interface.
Pros When it works, it works well.
Cons I get crackling out of the right front speaker and sometimes it cuts out completely. The helpdesk said that the patch would fix it. It did not. This is completely bogus.
Summary Samsung used to be a GREAT company. What happened to it? Never ever again.