"If you like crashing software/no support buy it!"0.5 starson by mascokor
Pros: nice display
Cons: software crashes often, user interface operates poorly, documentation does not describe what you need to know, support personnel merely apologize but fix nothing.
Summary: I have owned an HT-6500W (and Samsung 55" LCD TV) for about 6 months now. HUGE piece of junk. Watching Netflix or Hulu: system often (half of the time) simply hangs up - no buttons on the remote work except for power off - I have to turn it all back on, re-navigate to where I was - including having to search Netflix/Hulu all over again. I am shocked at how poorly the two work together. For example: turning on the TV turns on the HT6500 but turning off the HT6500 leaves the TV on. Can't turn on subtitles on Netflix. Un-intuitive. Very slow operation/navigation. Remote control poorly integrated. Documentation does not explain anything but merely describes in a general way what the feature does. Technical Support personnel simply apologize when something does not work right but do not try to fix the problem. I'd return it but it has been too long since I bought it.