"Great Hardware.. WebPamPro utility needs work"2.5 starson by joe7777777777
Pros: The controller works as advertised. Reads and writes are fast. Promise's RAID card reliability has been excellent in the past. I like the built in beeper to indicate disk problems.
Cons: Could not get MANUAL rebuild to work. Could not get email advisory of disk failure to work, Promise Tech Support was VERY difficult to reach. WEBPAM PRO utility needs work.
Summary: Installation instructions are good. However, instructions for getting the utility WEBPAM Pro assume you have already "done it once". The manual speaks to the ability to do both automatic restores using a "hot standby" drive AND the ability to do a MANUAL restore in case of disk failure. The automatic mode works. As far as I can tell, there is no manual method, at least not one that works. WEBPAM Pro needs to have some clean up and testing to improve first time useability. There is no way to use this card on 1.5Gbps drives. A way to slow down the transfer rate if you want to use slower drives is needed. Promise Tech Support was difficult to reach.