The included software and drivers are the same for the entire Pixma line of printers. Check out the Canon Pixma iP4000 review for a more comprehensive discussion of what's in the box. The only difference between the iP2000 and its big brother is that the iP2000 has no ink-level sensors built into the printheads (a production cost-saving omission), so you have to set an ink-level counter in the software when you install a new cartridge. The software then estimates when you've run out of ink.
The Canon Pixma iP2000 comes with an industry-standard one-year warranty. Toll-free tech support is available from 8 a.m. to midnight ET on Monday through Friday and on Saturday from 10 a.m. to 8 p.m. Also, you can find free, well-written tutorials, FAQs, and downloadable manuals online. There's also e-mail support, but in response to a few general questions we sent, we got semihelpful automated responses. The Q&A troubleshooter helped a lot to isolate our problem, even though Canon could stand to round out the multiple choice options. Overall, Canon's support site is easy to navigate and useful.
- See more CNET content tagged:
- Canon Pixma,
- cartridge,
- Canon Inc.,
- tray,
- printer
