Performance
The Pixma iP3500 performed well against its similarly priced competition in terms of print speeds, even taking top honors on one test. It printed black text at a rate of 6.52 pages per minute (ppm), just shy of the Lexmark Z1420's score of 6.68ppm. The Canon produced color graphics prints at a rate of 2.07ppm, which trailed the HP Deskjet D4260 (2.26ppm) but was more than twice as fast as the Lexmark. The Canon was the fastest at printing 4x6 photos, just squeaking by the HP with a score of 1.09ppm.
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Of the three, we preferred the print quality of the Pixma iP3500 overall. It did a good job with all the print tasks, though there's room for improvement. The black text print showed decent sharpness and legibility: we were able to easily read the text down to 2 points. The characters were nicely dark, too. Close inspection found some minor jagged edges, not particularly surprising for an inexpensive inkjet printer. The color graphics print revealed sharp details in photo elements, pleasing saturation, and good color reproduction. The color gradients had a bit of a faded quality to them, but generally we were quite pleased. The 4x6 photo also showed nice detail but was marred by a slight yellow cast over the whole picture. The colors should be warmer, particularly the flesh tones, and the image could stand to be a bit sharper. Overall, the print quality was good enough for general home use.
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Service and support
Canon offers a standard one-year warranty for the Pixma iP3500. Toll-free phone support is available weekdays from 8 a.m. to midnight PT and on Saturdays from 7 a.m. to 5 p.m. E-mail support is available 24-7 via a Web-based form. Canon's standard online support options include downloadable drivers and software, manuals, and FAQs.
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