"expensive prints, poor print quality, poor tech service"0.5 starson by jjjjjjjjjj44444444444444
Pros: Nothing. Save yourself the trouble and stay away from this company. Very poor customer service. We dread it every time we have to call them.
Cons: Don't get very many prints out of each print pack. Cost per print is over $1 each, not 30-40 cents.
Customer service agents are very rude.
Poor print quality. We can't get rid of the lines all over our prints.
Can't feed more than 1 sheet at a time.
Summary: Save yourself some trouble and stay away from this company. We are so sick of them and their rude customer service. Print packs don't even last for half the time they are supposed to. We are only getting about 30 to 40 prints out of a "100" print pack. Prints always have thin pink lines on them. Multiple sheets of paper won't feed.
We emailed and called customer service. If you can understand their accent, they are generally very rude and grouchy. We requested a refund of our money and instead received a replacement printer with all the same problems. No new warranty on the new printer, either. We are apparently stuck with this piece of crap because they refuse to refund our money.