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"Epson hits a new low with this printer" on by creativeVC
Pros: prints well on matte paper when it works
Cons: Poor ink to print ratio = $$$
Doesn't register ink cartridges
Epson has worse customer service than a cell phone companySummary: I ordered this printer from Epson.com the week it was introduced and have had a horrible experience ever since. To start my express delivery option I payed extra for ended up taking 2-3 weeks instead of the 2-3 days then the printer only worked about 1out of 5 print attempts. Then the ink would run out and I would replace it with a new cartridge and it would not register (I wasted almost $100 of ink this way, Epson would not replace the defective ink cartridges) I finally received a new printer after many wasted hours on the phone with support who had less printer knowledge than myself. After being sent a new printer I not only have the same ink problem but this one also prints orange hairpin lines through my entire print even after cleaning the heads this still occurs.
This printer has done the same "not registering ink cartridge trick" on 3 of my colleagues printers also.
Bottom line - don't buy this printer. It's not a headache it's a migrane!
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