- Average user rating: 3.0 stars out of 4 reviews Back to product review
- My rating: 0 stars
Full user review
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1 out of 4 people found this review helpful
1.0 stars
"IF YOU WANT A PRINTER THAT PRINTS YOUR PHOTO AS IS, STAY AWAY"
Pros: BEAUTIFUL PHOTO, BUT NOT $1000 BETTER THAN CANON I9900
Cons: YOU CANNOT PRINT A PHOTO, AS IS, WITHOUT DISTORTING IT. THAT IS FROM COLORBURST SUPPORT.
Summary: DO NOT BUY THIS PRINTER IF YOU WANT TO PRINT A PHOTO JUST LIKE IT LOOKS IN PHOTOSHOP or out of your camera.
Yes, this printer prints pretty pictures. I got the 3800 Pro with ColorBurst. You CANNOT work a photo up on photoshop and print it the way it looks on 8.5x11 or any other paper. The dimensions are changed and you lose feet or head or arm on your photo...just the way you do in PhotoShops print function.
With ColorBurst you cannot see a photo..you merely bring a file number into the program and you cannot size it without distorting it.
I talked with ColorBurst support and they said that to put a photo on sized paper I should distort it so it would fit. Well, a portrait photographer cannot sell warped, distorted photos.
Canon i9900 has a 12 MB program, Easy Print Photo...FREE....all you do is bring a photo on the screen you can see...it is surrouned by a red flexible crop tool..you crop what you want on your paper, no matter what the size..and click print and you get a perfect photo on the paper.
Epson 3800 and ColorBurst cannot perform that simple function.
So is you are a portrait photographer you will have to distort your photo to print it.
I think the 3800 and ColorBurst are useless piece of junk and a big rip off, if you want to print any photo on the paper the way it is shot.
It is incomprehensible that anyone could make a printer and sell it with ColorBurst RIP that cannot perform the function that a 12MB Easy Print Photo can.
ADD TO THIS THAT THERE IS NO INSTRUCTION MANAUAL FOR THE 3800. I ASKED SUPPORT ABOUT THAT AND THAT THEY WROTE BACK THAT THE PRINTER WAS DESIGNED FOR PROFESSIONALS THAT KNEW HOW TO USE PRINTERS SO IT DID NOT NEED A MANUAL...THE ATTITUDE WAS, IS YOU CAN'T FIGURE OUT HOW TO USE IT YOU SHOULD NOT HAVE BOUGHT IT. THAT IS THE ABSOLUTE TRUTH
- 2 replies to this review
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I've used this printer with various software on both Windows and Mac OS X, and I must say that your problems are entirely on the near-side of the keyboard. Especially with the dead-simple printing interface in Adobe Lightroom or even using Print-with-preview in a remotely recent Photoshop, there's just no reason for distorted photos as you describe except for user error.
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Have you calibrated your monitor. Did you use the correct print profiles. If you use photoshop are you letting it do the color profiles. Or are you just another person who thinks that you can just push a button and get a great print. It is impossible to determine if you are the problem or if it is the printer.
