"Complete garbage"on by binkdhb
Pros On the rare occasion that they work, they print very fast and have nice crisp images and text.
Cons Everything except the above.
Summary I had purchased dozens of these for the company with which I work. We quickly discovered that the Officejet Pro line of HP printers, as well as most of the other lines of HP printers these days, have sunk almost as low as they can go. The HP printers that I've ordered over the last 3 years for my company have all been incredibly disappointing. This particular series constantly fails. They jam up regularly. The print heads fail constantly and cost $70 to replace. HP support is the next thing to worthless and even if you get them to send replacement parts, the replacements are as bad as the originals. The ink cartridges leak and there are literally about 10 other problems that we regularly have with these printers. Do yourself a favor and stop buying HP printers altogether. They saw their glory days back in the 80s and 90s. Now since they've outsourced everything, the printers are awful. Find another brand quick!
"Not worth it"on by Staceyx111
Pros wireless and text only printer
Cons slow, constant paper jams, can't find paper
Summary As someone who only prints text documents and wanted a wireless printer this seemed to fit the bill. My other choice was a laser printer but I don't care to pay that much for one.
However, it is a horrible product. I was only able to print 20 pages before it started having issues. This printer was constantly trying to find the paper, when it did manage to find it, it jammed. I had to babysit this for every print job I did. It needed to be cleared and unplugged from the power after each failed print job attempt. When I could get it to print, it paused in the middle of printing each page, sometimes for a minute or longer. After trying to print a total of 75 some odd pages, I could only get it to print 30 pages total, and wasted half a ream of paper while trying.
Tech support was no help, blaming the problems on everything from too much paper in the tray, when it is rated to hold 250pages, to the software on my computer, to the surge protector I had it plugged into. I've used many other printers on the same computer without problems.
This printer also liked to fall asleep quickly, and took forever to wake up and align itself.
It looks like I will have no choice but to buy a laser printer, as I do not need an all-in-one printer which seems to be the bulk of the printers on the market these days.
If all you print is text, don't buy this printer, go with a more expensive laser printer.
"STOP - Read This!!"on by brnfin
Pros Absolutely Nothing
Cons When it worked which was 1 Year and 1 month to the day before the Ink Light came on which crashes the rest of the printer it was very slow react on any print job.
Summary Take out 5 $20 Bills and BURN THEM in your fire place. You will get much more enjoyment for your money vs. owning this piece of junk and of course the always friendly and helpful customer NO-SERVICE excuses from HP to suck even more money from your wallet to just trouble shoot with no guarantee of resolution. How do you do it HP? If just one customer reads this and buys anything but HP printer products, then it was worth the time to write this!
Pros This printer prints color documents very quickly, in about five seconds per page at 100% coverage. The network functionality is very good, with minimal difficulty in setup and a decent network control panel.
The auto-duplexer is very nice as well.
Cons On the downside, it's a rather awkward size and shape. It also takes longer than most inkjets to get started with a print job.
It does not play well with some programs (Photoshop CS3, specifically) attempting to print in 'landscape'.
Pros While it worked, which was not long, it was quite fast
Cons Failed completely after about a year. While it worked it was very slow to start up, and jammed frequently. This would probably be the worst piece of office equipment I have ever purchased in over 30 years of buying such items.
Summary I find it amazing that HP, once a great company, would release such utter junk to the marketplace. It is obviously a sign of a company in rapid decline, given the number of poor reviews of many of their types of office equipment. I won't be buying another piece of HP office equipment, when firms like Apple, ASUS, etc produce superior products, with better R&D, quality control, and testing prior to release.