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"All-around, a terrible printer & experience" on by sariyd
Pros: Decent prints.....when it does print
Cons: Too numerous to summarize concisely.
Summary: I am a professional photographer and was excited to receive the printer (which my gf purchased as a surprise gift/investment for my biz - I personally would have chosen Epson). First, the print quality is actually quite good - vibrant colors and accurate tones (but NOT on color portraits!). The downside - ink cartridges ran low VERY QUICKLY; ink ran at end of prints - streaks and smears which is UNACCEPTABLE; when paper was fed from the upper tray a corner would get a nasty nick which I could not sell to clients (feeding from the rear tray resolved this but is very inconvenient since sheets then have to be fed one at a time); skin tones on color portraits never were 100% accurate despite adjustments on Photoshop or Photosmart specs in order to compensate; poor communication between printer and my desktop (HP Media Center m7260n), for ex., printer jobs could not be completed due to 'printer out of paper' when it was not out of paper, leading to lengthy and disruptive attempts to reset the printer job; installation software was A DISASTER (spent 45-60 min on phone w/tech support and got it resolved); due to numerous problems w/printer HP sent a replacement printer which NEVER INSTALLED (literally spent 6+ hrs on phone w/tech support with 4 different reps to try and install the replacement and despite downloaded patches and install software from their website it NEVER installed - tech support admitted it exhausted ALL troubleshooting options and could do nothing else THEN they tried to blame our (HP) desktop which, if true, then how did the first printer finally get installed???). Reps were friendly but ultimately useless and at one point my call was escalated to a tech support 'supervisor' who admitted that he did not have a tech support background and transferred me back to the rep who laughed incredulously at what he heard the 'supervisor' say (it was a 3-way conference call). In the end I spoke with a case manager but HP's PHONE SYSTEM WAS HAVING TECH DIFFICULTIES AND WE COULD NOT COMMUNICATE!!!! REALLY PATHETIC! End of story - we have 2 8750's sitting in our office waiting to be sent back; we're going with Epson. BUYER BEWARE: DON'T GO WITH HP! (but this is only MY experience - you have to have your own experience which may be completely different). I believe I am an intelligent, objective individual and I hold no grudge - just reporting the facts.
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"Great photo printer" on by tdc100u
Pros: 13x19 printing, archival inks, Ethernet connectivity, print heads built in to ink cartrige
Cons: Gigantic, slow, small, expensive ink cartriges
Summary: I replaced my HP 1220c with the 8750 because the 1220c failed after 3 years of great prints. Although I really liked the 1220c, I decided to spend money on newer technology instead of getting it fixed. Like the 1220c, the print heads are built right in to the cartridge. The result is virtual trouble-free print head errors over the life of the printer. Unfortunately, the ink tanks are only a fraction of the size of those on the 1220c and cost about the same. I’ve docked the overall score 2 points for that characteristic alone. The tiny tanks are neither suitable in a professional setting or for a home user who likes to print a lot. The redeeming factor is that the ink is archival quality.
Prints made from photos taken by my Minolta Dimage 8 mega pixel camera turned out beautifully on the 13x19 satin paper. In my opinion it is indiscernible from film processed in a quality lab. Although I was happy with the 1220c, the 8750 is a remarkable improvement in terms of print quality (especially subtle shades of gray and in B&W) and has a much more robust print driver. The Photoshop settings I previously set for the 1220c worked perfectly with the driver and required no adjustments. I highly recommend this printer for the avid amateur who wants bigger prints. -
"Good printer, Bad drivers" on by steveish
Pros: Good output on photo papers, very nice grays
Cons: HP needs to make a new driver; doesn't really do borderless prints.
Summary: When you print borderless photos, the driver stretches your work disproportionately (stretched 115% or so lengthwise, and 105% or so in width) and incrementally (as in, it repeats every 10th line or so). Therefore, the last half inch of your 8.5x11 will be cut off, and the last inch of your 11x17. If you have long diagonal lines in your artwork, they will print out jagged. This only occurs on borderless prints, whether I print from InDesign, Acrobat, or the HP ImageZone software that comes with the printer. If you don't use a borderless setting everything looks great. I thought it was a hardware feed problem and returned the first printer, but the 2nd one does the same thing. Looks like it is a driver problem.
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"can't print any borderless documents" on by lauriey
Pros: it prints word documents just fine
Cons: doesn't print borderless!
Summary: I can not get this printer to print a borderless 8.5 x 11 document. It cuts off the bottom and the right side every time. I have uninstalled and reinstalled 3 times. I have tried every single setting to no avail. I have made the documents smaller to try and fix this, but it just adds a margin to the top and cuts off the bottom. If anyone can help me, please post a reply. Please?!
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"ABSOLUTE GARBAGE" on by RU4R33LR8N0W
Pros: looks great
Cons: Inevitability of mind-numbing insanity.
Summary: If the US government decided tomorrow to start having 'problem' inmates at Guantanamo Bay try to use this printer (even with the 'help' of hp support); Amnesty International would likely propose water-boarding as a more humane alternative.
Build quality is awful (but really just what you'd expect from Asia). First off: because it wouldn't recognize that the cartridges that I purchased from hp were legitimate - it would not let me do anything! Even once cartridges were replaced (on my dime) - feed problems that hp support said were either my imagination or caused by mistreatment were finally found (on my dime) to have been caused by the 'deck' on which the tray sits not being attached properly at the factory. I can't blame the assembly worker though...there's only so much you can expect from an eight year old Asian girl.


