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HP Photosmart D7360

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Full user review

  • 5 out of 5 people found this review helpful

    2.0 stars

    "Design flaw"

    by WGPhaneuf on March 8, 2007

    Pros: Great design

    Cons: Destroys photos

    Summary: The printer has a major flaw that has not been corrected by three replacements. When the printer runs out of paper there is the usual prompting. When the paper is replenished and "OK" is touched, the first photo is destroyed. The first sheet has virtually nothing printed on it. On the second sheet, the first 25% of the image is missing. The next 10% is highly distorted and the remaining 65% is OK. This has happened with photo paper from both trays, but mostly from the 4x6 tray as that is what I use mostly.
    Updated
    I bought one in Sep06 and it was replaced 3 times. All 4 units destroy the first photo when paper runs out and is refilled. I'm now fighting for a full refund!

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