(Longer bars indicate better performance)
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Photo speed (PPM) | |
Presentation (PPM) | |
Black text (PPM) |
We wouldn't complain as much if the Z2420 produced flawless prints, but unfortunately it suffers from the same problems we've seen in a lot of Lexmark's lower-end printers: grainy, jagged black text with unsightly patches where the nozzle didn't expel an even amount of ink. We even tested our prints on Lexmark's own Premium High Gloss photo paper and still found obvious flaws in quality. Barcode-style horizontal lines ruined a majority of our photos and a dark cyan hue appeared in all of our portrait shots. The details looked slightly skewed and blurry on the highest-quality driver setting; lower settings produced exponentially worse results.
Service and support
Lexmark covers the Z2420 with a one-year warranty with the option of upgrading to an extended warranty that will add three years of coverage. Toll-free phone support is also available on weekdays from 5 a.m. to 8 p.m. and on Saturdays from 9 a.m. to 3 p.m. PT. Check out Lexmark's Web site for a comprehensive set of FAQs, cartridge order forms, and downloadable drivers.
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Lexmark Z2420:
