Pros A slew of new features that you used to need a plug in for are now standard.
Cons some classic AIM features are harder to get to or non-existant
Summary I've been using the AIM Triton program for about a day and a half so far. But, I'm always using AIM, so I have a bit of experience with it.
I obviously first noticed the extreme change in the interface. It took some getting used to. I think the interface on AIM 5.9 is a bit more intuitive. I missed having buttons for common actions such as looking at a buddy's profile, but I got used to just right clicking pretty quickly. I also wasn't thrilled about that I also had to download the AOL browser as well. That was just plain annoying, because it gets used for everything relating to AIM - including profiles. I didn't like that at all. And I found that the interface is starting to give me a bit of a headache. If it was a bit darker I think it would be better. In the final release, I hope they give users the option of selecting the interface they have now and a more "classic AIM" look for people who would like to conserve RAM.
I do love the features that they've added on though. Sadly, I havent been able to check out the vocal features yet because my microphone is at home while I'm at college. I also noiced that they've taken away the option to make a default text/background color combination. I do miss that a bit.
I'm very glad that they added aliases and tabbing. Up to this point, that was the only thing I would change about AIM. There is one little issue that I have with the tabbed window, when you push the X in the upper right corner to close a convorsation like me and im sure many others are used to, it closes all of the convorsations. I hope they either change it to close just the current convorsation, or have a dialog window asking if you want to close more than one convorsation.
Overall, I'm pleased with Triton. I probably will keep it, I just hope that they make some improvements before replacing what they have now.
Pros Pretty Interface, Easier more streamlined UI, tight integration with other new AOL products, new features such as searching and "IM Catcher"
Cons Still pretty bare, advertisements still present, still very reminiscent of current AIM app.
Summary You won't see me bloating about this new AIM as it really is more of a major upgrade rather than a new IM product from AOL. A upgrade I have unpatiently been waiting for for last couple years; great to see however AOL is listening to user feedback and not piggybacking on the current products popularity without any intent on improving it.
Pros Its good looking....
Cons very lacking in features. Very hard to navigate, hard to learn ,etc
Summary I think this program has some potential, but basically its just a smaller version of aol. Very unorganized and lacking in features..
Pros real time chat
Cons buggy, has spyware and lack of support
Summary Their help FAQs are only set up for AOL paying subscribers. If you click on the Live Chat support under Help , they will not help you. Changing your account info is a hassle. The account info selection is only for AOL subscribers. If you use AIM Triton free, then it will give you an error message when logging into account. This program has spyware (Viewpoint Media Player) That in essence slows PCs and opens the door for potential viruses. This too much of a hassle for chatting with friends. It's much easier to chat with them on MSN Messenger or Yahoo or ICQ for that matter. So don't waste your time, your time is valuable compared to this.
Pros chat with people on AOL
Cons no tech support !
Summary No tech support ! If you find under Help Chat Live with tech support, they refuse to help those with the free AIM messenger. Why is it under help then ? Tech support doesn't reply to emails. The only thing this is good for is chatting with AOL people. To sum it all up, tech support terrible !