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"Warranty won't be honored!" on by dslhunter
Pros: large capacity
Cons: failed after one year, company refuses to honor warranty.
Summary: I bought this drive and was assured by WD that the warranty was 3 years even though the box listed only 1 year. The drive failed shortly after 1 year, and it took numerous emails and phone calls to even get a response from WD.
The bottom line is that they are now claiming the drive is "out of warranty", and they refuse to do anything except offer to sell me a new drive.
By all means, pay attention to the other members on this site when they say this drive fails, customer service sucks, and the warranty will not be honored.
I got stuck with a $250 lemon. -
"Something Broke" on
Cons: I purchaed a Dell Dimension 8300 in January. It comes with the Western Digital Caviar 250. I got a disk error in July and had to have it replaced. The technician said it sounded like the reader broke. Then this past Wedsneday, the same thing happened
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"Poor Support from Buy.com" on
Pros: At least the harddrive was in the box.
Cons: Disappointed in that the harddrive came with no instructions, hardware, ribbon cable, etc. of which I expected. BUY.com has no telephone number to call so, they reply via email. This is day 4 and still no answers to my question.
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"Won't last, warranty no good" on by sroyeton
Pros: Fast drive
Cons: Only lasts about 6 months, won't honor 3 year warranty
Summary: I purchased one of these drives in hopes it would be the last drive I would need to purchase for a long time. It worked fine for about 6 months and being an 8Meg cache it was supposed to have a 3 year warranty. Western Digital replaced it with a 2Meg cache drive and when I tried to get an 8Meg cache drive to replace the drive I sent in, they refused to do anything about it. The 2Meg cache drive lasted about the same amount of time.
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"Stay Away If Your Data Is Important" on by valleyguysf
Pros: 250G, 8M buffer, cheap
Cons: Breaks down after a few months, wipping data out
Summary: This drive has failed 3 times within the last year, leaving the most of the data on it unreadable. I never had such a bad experience with any hard-drive. The irony is that I bought it to replace my 5 year old Maxtor drive fearing it will break down since it's so old. I guess WD has the last laugh!
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