Anonymizer Private Surfing 2.1

Reviewed on 10/10/03    Release date: 5/15/03    Anonymizer Private Surfing 2.1 is a duo of tools that route all your online activity through Anonymizer's proxy servers to conceal your identity. They do their jobs well, but inflexibly; you can't tell them not to block something specific that you want, and the anonymizing-via-proxy-server process definitely slows Web access. And, unlike the $25 Steganos Anonym 5.0, this $29.95 package is a one-year, subscription-only service. For that one reason, we like Steganos slightly better, although Anonymizer is equally good at protecting your privacy.

Setup and interface of Anonymizer Private Surfing 2.1

Anonymizer Private Surfing 2.1 consists of a 3MB toolbar app and a 1MB secure-tunneling app. Unfortunately, each has to be downloaded and installed separately. Anonymizer places a plug-in toolbar within your Web browser's toolbar and a separate icon in your Windows system tray for the secure-tunneling software. Configuring the separate Anonymizer Secure Tunneling software is complex, but help screens walk you through setting up your online apps to be routed through Anonymizer's proxy servers.

The Anonymizer toolbar plug-in hosts seven tools that basically switch your originating Web address to the Anonymizer proxy server, thus concealing your identity. The toolbar plug-in is just an on/off switch. To configure its contents, click the Set Custom link on the toolbar, which brings up a separate page to adjust each tool's settings.

We found Anonymizer frustrating at times. The toolbar plug-in is turned off by default, and it must be turned on again with every new browser window. We also experienced occasional problems keeping our custom settings from session to session. For example, we turned off all but one tool, then chose the Save Settings > Lifetime option to make the settings permanent. However, the next time we opened our browser and checked our customized Toolbar settings, only some of the tools remained in their custom settings.

Features of Anonymizer Private Surfing 2.1

The Anonymizer Toolbar's seven tools block cookies, disable pop-up and banner ads, hide browser and OS information, and keep Web sites from seeing your browser history. JavaScript and pop-up window blocker options are included, but only as beta features.

The Secure Tunneling app lets you run an anonymous browser, e-mail client, chat program, and newsgroup program through Anonymizer's proxy server. This goes beyond Steganos Internet Anonym 5.0, which hides only your originating location.

The Toolbar and Secure Tunneling software work as promised, however, we did encounter severe, periodic slowdowns. That's because all operations occur through Anonymizer's proxy servers. Even filters such as the cookie blocker are routed through an encrypted connection to the company.

Unfortunately, Anonymizer is as inflexible as Steganos Internet Anonym: it blocks either all or nothing. For example, Anonymizer's cookies tool deletes all your cookies as soon as your browser closes. You can't set up a list of cookies you don't want to block, such as those you might need to return to a frequently accessed retail Web site. The same problem applies to the Anonymizer pop-up window blocker.

Service and support of Anonymizer Private Surfing 2.1

Anonymizer's help is terse but effective. Help for Secure Tunneling (including thorough, step-by-step guides to setting up the e-mail client, chat client, and so on) is available directly from Anonymizer's Web site. The Anonymizer Toolbar also contains a hotlink to a series of online help screens. Clicking a question mark alongside each tool launches a new window containing a brief but informative statement of what that tool does.

Anonymizer provides e-mail support, and we got a response within 48 hours. Phone support is available Monday through Friday, 8 a.m. to 5 p.m. PT.