Entered CNET Catalog: 03/28/2007
SKU: 0757943317503
Manufacturer: CA
Manufacturer description
Spyware can record your every keystroke to steal your credit card numbers, passwords, switch your home page, re-direct your web searches to unwanted sites, display annoying ads, slow your PC to a crawl, or even control it remotely. CA Anti-Spyware (formerly CA PestPatrol Anti-Spyware) provides powerful protection against a wide range of spyware threats that can expose your confidential information and diminish your PC's performance.CNET editors' review
- Editors' Choice: No
- Reviewed on: 03/28/2007
CA (formerly Computer Associates) has rebranded itself and its antispyware product (formerly eTrust, and formerly PestPatrol before that) as, simply, CA Anti-Spyware. Unfortunately, rebranding seems to be all they've done, as the PestPatrol product was once one of the best antispyware applications on the market and now pales in comparison to newer and better designed applications. In tests by CNET Labs, CA Anti-Spyware 2007 ranked second to last out of 10 applications tested, blocking only two of eight test files, scanning and detecting five out of eight, but removing only two.
Setup
We downloaded and installed CA Anti-Spyware. Unfortunately, you have to download the entire CA Internet Security Suite, agree to various open-source licenses that apply primarily to the Internet Security suite, and then use the registration key to unlock the antispyware module. After installation, you'll need to reboot.
Unfortunately an uninstall icon isn't provided, should you want to remove CA Anti-Spyware 2007. Using the Windows Control Panel Add or Remove Programs tool, you have to remove only one product (assuming all the check boxes are marked). After a reboot, we were disappointed to find several system registry keys left behind. In general, most antispyware apps we reviewed removed themselves completely.
Interface
The CA Anti-Spyware 2007 interface is intuitive and easy to use. The left-hand navigation features Overview, Quarantine, Options, and Reports. Overview provides a snapshot of your system and the program and allows you to initiate a scan; Quarantine safely isolates suspected adware and spyware from interacting with your system; Options provides basic configuration choices, and Reports displays logged results over time.
The middle window includes links to Start a Quick Scan, Select Files and Folders to Scan, and Help CA Fight Spyware, which allows you to report any found spyware. We had problems with the status section. After completing a scan, we found it still showed we had yet to run a scan.
For some reason, the Top 5 Spyware threats and Latest Threat sections on the right-hand side never appeared, leaving us with two white blanks. We also found that in the middle of an antispyware scan we were asked to register for antivirus insurance, which is part of the CA Internet Security 2007 suite.
Features
We did find that CA Anti-Spyware had the lightest touch among all the antispyware apps we tested, using a mere ten percent of our system resources during its scans. We were, however, disappointed not to be able to learn more about potential spyware found on our system.
Clicking one found object only displayed information about its location on our hard drive; what we wanted to know is why CA thought this file was dangerous. CA offers a pretty thorough antispyware listing on its site, but we could find no way within the software to get there.
Performance
CA Anti-Spyware 2007 fared poorly in exclusive testing by CNET Labs. CA Anti-Spyware 2007's active shields identified and blocked only two out of the eight spyware samples we attempted to install. For scanning and removing existing spyware samples, CA Anti-Spyware 2007 did better, catching five out of eight. As for removal, CA Anti-Spyware 2007 only removed two out of eight cases. Overall, CA Anti-Spyware 2007 placed second to last in our top 10 survey for 2007. Click here for more details on how CNET tests antispyware applications.
Support
CA provides support online with access to a detailed knowledge base, e-mail support, and live-chat support in selected markets. We didn't find the FAQs very helpful; in fact they were even hard to locate on the CA site. CA also provides telephone support, but with a fee of $29.99 per incident.
Conclusion
We remember PestPatrol, and we remember when it consistently placed high in our roundups of antispyware applications. Although we applaud CA for rebranding all of their consumer products within a vastly simplified nomenclature, we suspect little was done behind the scenes on the antispyware engine itself.
User opinions
Select a User Opinion to view: 1 2 3
User Rating: 
1/10
AdAware SE - excellent, AdAware 2007 SUCKS !!
Pros: As to AdAware 2007, absolutely NOTHING !!
Cons: Doesn't work !! AdAware broke things big time with 2007 !
Registration Server sends a bogus Unlock Code, which doesn't work.
New Serial Numbers and Unlock Codes, sent by Lavasoft, don't work.
"Troubleshooting" suggestions from Lavasoft don't work.
Constantly Crashes and stops working with Errors.
AdAware 2007 Server constantly stops communicating (however NOT a problem with the AdAware SE Server).
AdAware has admittted they have problems with their Registration Server.
Only runs in the unlicensed and limited "Free" mode (with less features than SE) unless Registered.
Same problem in Vista 64-bit, Vista 32-bit, and XP.
User Rating: 
2/10
The PC equivalent of putting sand in your gas tank.
Pros: It looks nice and it updates a lot
Cons: I think I need to reformat my drive and reinstall Windows
After uninstalling PC Optimize and performing a System Restore I was still having problems. Firefox, Opera and IE started sucking up 100% of the CPU. Browser windows could not be shut down via the Task manager, requiring a re-boot. I know Firefox has a history of memory leaks but I've been using it for six years without a problem. I unsintalled CA ISS, manually removed all remnants from my registry and performed a System Restore again.
My idiotic mistake was reinstalling the updated version CA ISS thinking it would be more stable. I figured I payed for it I may as well use it. Duh... My browsers don't crash as much as they did initially?from the memory leak, that is?and I can close them using the Task Manager when they do. Excellent improvement, CA! However, my browsers are very sluggish now and do crash when viewing any page with QuickTime or PDFs. The Windows Media Player Plug-in doesn't work. Many pages in Firefox are blocked with a "<!------Removed By HIPS FW------>" message even though I've disabled pop-up blocking in CA's Firewall. On top of that, there is now a Javascript problem. pop-ups don't work anymore. Not even for software updates. IE will no longer open multiple windows and crashes frequently. What else can I say. Installing the CA Internet Security Suite is the worst thing I've ever done to my computer. Don't buy it. Don't even try it.
User Rating: 
4/10
Poor value
Pros: none that I found
Cons: have to buy it yearly
