Pros It seemed to work well when it did work.
Cons The program/suite will freeze Windows and you'll have to reformat your drive and reinstall Windows and all your programs.
Summary As others have said, this program will cause your system to freeze. DON'T TRY IT!!
The automatic update function frequently doesn't work and the program becomes useless. The taskbar icon will show an exclamation mark indicating that an update is necessary even though is presumably does this automatically. After connecting to CA's website and starting the update manually, the download appears to complete and delivers a message saying that the update was successful. However, the exclamation point on the taskbar icon will still be there. This indicates that nothing happened during the manual update even though the website has given the message that the upgrade was successful. Windows will tell you that your computer may be at risk due to out-of-date Virus Protection. The CA help menu tells you to uninstall and reinstall the software to fix this problem. Doing so may or may not work. I spent an entire Saturday on the phone with a very professional technician in Bangladesh whose accent WAS intelligible. He tried everything he could think of, but couldn't fix it. He refunded my $20 fee. I have also tried to use Windows' restore function with mixed results. Eventually, the system will freeze and you will have to reformat the disk and reinstall Windows and all your programs. This happened to me several times and I finally purchased Bit Defender which has worked so far. (I reinstalled everthing a couple times because I only have a couple programs on the Windows side of my iMac.) I initially thought the problem might be due to the fact that I am using an intel-based iMac driven by Boot Camp. However, the same thing has occurred on my Toshiba laptop. I have Windows XP Professional on both computers. Some reviewers seem to have had good luck, but my problems were so pervasive that I ditched CA entirely.
Pros When it worked (for a short time), there was lots of flexibility. Unfortunately, you have no input on their downloads and pre-set features and when it doesn't work, you are completely out of luck with no support.
Cons Automatic "upgrades" have crashed our 2 computers twice. The "upgrades" locked down access to the internet and provided no way to change settings. Ultimately had to uninstall to restore internet access. CA refused to refund our money because it happene
Summary Worst company and product you could possibly find.
Pros nothing at all. did not protect my system. Unable to do anything with it. I have a piece of software taking up room on my computer that can only be removed if I pay a technician 80 dollars plus tax.
Cons Pricey ... the new update was imediately disabled by a virus and Now I am unable to uninstall and reinstall.
Summary I installed using all the defaults suggested. The antivirus was immediately disabled and now I am unable to uninstall and reinstall it. I went to their tech support website which is very easy to use but of no help. It also tried to uninstall its own virus scan and was unable to. I am hoping it does not interfere with the new antivirus I will be installing.
Pros Easy to install and uninstall
Cons Renders computer useless
Summary I purchased this product to keep my family computers safe. We had no problems with the other products. Once I installed the program it caused many problems. I could not use my computer even though it was brand new. My husband experienced the same type of problem. Customer service is practically nonexistent. You have option of servicing the problem via email or online chat, if you're lucky enough to have internet access after installing their program. Telephone help cost $19.95 per call. A five minute install caused me 2 weeks of problems. I had to uninstall the CA and restore my computer. Don't waste the aggravation.
Pros able to be uninstalled
Cons slow, slow, slow
Summary Not to mention that it will indicate you need an update, and then not get rid of the flag even when that's been done. I tried this on one PC - it was pushed on me by a salesperson as "free after rebate". As someone in the field I'm ashamed of myself for having been talked into that deal against my better judgment.