Pros Installation is easy
Cons This program can COST you time and money
Summary CA is aware that this program has a history of slowing a computer's processing speed to half, and subsequently offers a hotfix (http://homeofficekb.ca.com/CIDocument.asp?SimpleUI=1&GUID=A66C09293E7A4BAD8D65EA9E67EEFF51&ExternalCallID=0&Ver=&AddBookmark=0&KDId=3196).
The problem is that isolating the cause can be costly to general user due to the number of programs that use the svchost.exe file. I found the biggest issue to be dealing with the customer service persons in India. They were difficult to understand, and spoke over me constantly as if they were reading from some script. Determining why my computer processing speed had slowed to less than 50% cost me money and time. This problem was directly attributed to the CA Anti virus software.
Pros CA Anti-virus Plus CA Anti-spyware 2008 provides comprehensive protection against Internet threats that can jeopardize your privacy and diminish PC performance.
Cons I nothing to say that I don't like about this product
Summary CA Anti-virus plus CA Anti-Spyware 2008 is a snap to install, easy to use and protects fairly well against spyware. In addition to firewall, antivirus, antispyware, antispam, and parental control, the suite also contains data migration and a Web site inspector to identify fraudulent sites. It has several different support applications: the program has a built-in help feature and their website offers a FAQs page. Computer Associates International offers a technical support number, but this isn't toll-free. Such a good product I purchase from Cheapdownloadsoftware.com online store in very cheap price.
Pros Non I can think of
Cons Make it very difficult to cancel
Summary Total Defense sent me an email renewal notice for an AV system I originally bought from them when they were CA. The email, which was automated and could not be replied to, contained a link to Digital River, who handle payments, but gave no order number, making it impossible to cancel the order. My card company told me that it was impossible for them to refuse the payment. I am faced with a costly legal dispute, or will need to close my charge card account after more than 20 years. Avoid these people like the plague! They seem to have aims very much in common with those of the creators of malware.
Pros Can't see any just yet.
Cons Blocks things you don't want it to block, false positives and configuration of product doesn't work.
I actually had a clients computer lock up and freeze due to the CA and after I removed and gave her another AV she was running beautifully.
Summary I have not found anyone that actually has this program that hasn't had issues in one form or another. Then they had to pay me, a computer tech, to come out and figure out that what they paid for was causing their issues.
Pros If I have to give a 'pro' I'd have to cop out and say, it's simple to install and has a decent UI.
Cons Program is slow to open and use. Slow browsing, extremely slow performing simple Windows file/folder tasks. You can see the theme already...slow.
Summary If you need a system that is responsive in order to be productive, stay away from this product. CA AV makes the simple act of browsing local folders a nightmare. Click a drop down to move to another folder and you can literally wait 20 seconds for the list box to populate and sometimes it's longer. If I snooze AV, it's lighting fast. I've been working with computers for 25 years...trust me, this program is garbage.