Pros Hardware resource usage seems much less than earlier versions
Cons Says that you are not protected against intrusions - if you are logged in as limited account user
Summary I am in India.
I am a long time fan of Norton products.
I used Norton 360 for one year - happily!
I had opted for 'automatic renewal'. 2 weeks before the due date, the amount was taken from my credit card account. But, the account did not get renewed!
I called the phone in India (18004254235). At first I just kept getting a computer and then the line would get cut! I wasted a good 5 calls from my mobile.
BUT - when I got through, the service engineer (George Pavu - of Bangalore, Karnataka, India) just 'took over'!
He took remote control of my computer, uninstalled the earlier version, installed and configured the new version. I was really impressed!
He must have forgotten to tell me that the 'Intrusion Prevention' feature does not work when I login as a limited account user! Very sad!
He also forgot to mention that I can have add-ons installed for more controls and protection.
I did that on my own!
I am so worried about security, that I login as a limited account user - to be on the safe side! But, the software is not working well when I do that!
After going through this site's reviews, I am impressed by the number of others with the same problem! I hope Symantec does something about the 'Intrusion Prevention' related error message!
Pros Didn't have it installed long enough to find out
Cons ........Killed IE
Summary Why would Symantec release this and call it an upgrade. I've been runnning V1 with no problems so when Symantec sent me an email offering a no cost upgrade to V2 I expected the same great product. Not close.....Tech support did assure me the problem was not V2!!!! After 3+ hrs on phone support they uninstalled V2 and got me back to V1. Problem solved. Their answer was there were conflicts between V2 and some of the site I was trying to access...... I'll wait for V3 or whatever is next and read several reviews before jumping in again.
Pros can't think of one, this is my LAST Symantec product
Cons I now can't use the file and printer sharing on my laptop
Summary I am so sorry I installed this! I put it on my laptop and desktop, now no file or printer sharing, has made both computers much slower, have no system restore, no reply from symantec, and I am concerned that if I remove it I will create other issues.
Pros Norton 360 1.0 was pretty good.
Cons It doesn't work in more ways than I can describe. I am so sorry that I downloaded it, as ubnext did, in response to an email from Symantec telling me that I was entitled to version 2.0 as part of my subscription to version 1.0.
Summary My experience has been identical to ubnext's. Also, I can't get its backup function to work at all, which was not a problem for me with version 1.0. Norton 360 regularly turns itself off, giving me no protection until I restart the computer. Symantec's support is worthless. I have removed the program twice and reinstalled, but nothing gets better. I complained to Symantec about their poor customer support and got no response. Symantec has lost me as a customer. I'm moving to another security software (probably BitDefender or AVG).
"Total waste"on by grumpyuser
Pros Pretty to look at
Cons Slow and ineffective junk
Summary Don't waste your money. Download Avast FREE.