Entered CNET Catalog: 08/10/2005
SKU: 10430010
Manufacturer: Symantec Corporation
Manufacturer description
Stay protected with the world's most trusted antivirus software. Whether it's while you are surfing or chatting, emailing or file swapping, Norton AntiVirus 2006 wards off a host of Internet threats. It automatically detects and removes viruses, rids your computer of unwanted spyware, and scans email and IM attachments for threats.CNET editors' review
- Editors' Choice: No
- Reviewed on: 11/09/2005
With Norton AntiVirus 2006, Symantec finally gets serious about spyware and adware, computer malware problems that are becoming as insidious and pervasive as viruses were in the late 1990s. Norton AntiVirus 2006's enhanced protection against these new threats offers a big improvement over Norton AntiVirus 2005. That said, Norton is not as proactive as McAfee VirusScan 2006, which warns you before downloading suspected adware and spyware, a feature we'd like to see added to all antispyware apps some day. And we wish Symantec had left well enough alone and not cluttered the clean and highly functional interface of the previous edition. Despite these two things, Norton AntiVirus 2006 is a solid upgrade for current users, but new users still might want to look for faster, lighter performance found in other antivirus apps instead.
Our installation of Norton AntiVirus 2006 went smoothly, thanks to the assistance of a helpful wizard. We've always appreciated Norton AntiVirus's clean and logical interface. Unfortunately, with this year's debut of the Norton Protection Center, Norton AntiVirus 2006 has lost that uncluttered usability. The Norton Protection Center appears both as a separate icon in the system tray as well as a separate window within the software's control console. Most of the Protection Center's functions are useful, such as the alerts it sends if you don't have the latest virus definitions or haven't run a system scan in a while and the bar graph in the Status window. However the Protection Center is focused on upselling Symantec's other products to you rather than providing any new, useful security information. For instance, if you ask to learn more about data recovery, you're taken directly to the Norton SystemWorks 2006 product page on Symantec's Web site.
Norton AntiVirus 2006 does offer some important security feature enhancements, such as protecting your browser's home page against spyware hijacks. More important, Norton AntiVirus 2006 expands its detection and removal to spyware and adware programs, catching them both in real-time and full-system scans; plus, virus and spyware definition updates are now updated daily. But in our tests, Norton AntiVirus 2006 didn't perform as well as McAfee VirusScan 2006 with regard to spyware. Norton AntiVirus 2006 allowed adware to install and run first, then alerted us to the problem. McAfee VirusScan 2006, on the other hand, alerted us before the offending software started to download. However, once a potential threat was discovered, Norton AntiVirus 2006 provided a detailed evaluation of the specific threat. On the other hand, McAfee failed to provide detailed information, making it more difficult to decide whether to keep the software installed or remove it.
In terms of stopping traditional viruses, Norton AntiVirus 2006 provides a complete array of protection. Norton AntiVirus 2006 scans incoming and outgoing e-mail, and it monitors IM traffic through AIM, MSN, and Yahoo Messenger. In addition, Norton AntiVirus 2006 monitors the network and notifies you of any wormlike behavior it detects. For more complete performance benchmarks for Norton AntiVirus 2006, see CNET's 2006 AntiVirus performance test results page. Norton AntiVirus 2006 showed a definite performance hit during our "real-world" performance tests, but it was less severe than with McAfee. As for reliability, Norton AntiVirus has been independently tested against other antivirus products by AV-Comparatives, and it generally compares favorably at stopping most if not all viruses in those tests.
With Norton AntiVirus 2006, users receive product upgrades as well as signature definition updates through the life of the subscription. Previously, you had to upgrade to the latest version of the software to take advantage of new features.
Norton AntiVirus 2006 users have a choice between free online chat and paid telephone support. Both are offered 24/7. Symantec's support site, however, needs a redesign, because the link to the free online chat was extremely hard to find. We discovered the free chat link only after clicking the "Continue to phone support" link. Phone support costs $29.95 per incident or $2.95 per minute.
User opinions
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User Rating:
2/10
this software make my computer damaged.....
Pros: The Norton Antivirus 2006 is the most terrible Symantec Product that I Know, it's virus removal function is very bad and it using too many system memory.
Cons: this antivirus program is the most terrible application that I never seen before. it was very easy destroy by a virus.
User Rating:
2/10
It couldn't be any slower!
Pros: Well it does work -- sometimes
Cons: Very slow and also allows some viruses to slip through anyway
This is by far the worst version of NAV ever. First you will see a visible difference in the performance of your system, regardless of how fast it runs. It takes forever to fully load and this stupid "Norton Protection Center" which also has to load on top of it makes the load time even slower. What's worse is that most of the time it does not detect viruses until AFTER they make their way onto your system and half the time the program can't seem to remove them on its own. I couldn't dump this from my computer fast enough.
User Rating:
3/10
Won't use Norton again
Pros: Pretty menus
Cons: Software bloated, slow and won't uninstall or reinstall
User Rating:
1/10
Ken Feinstein's CNET review is rubbish - this product sucks
Pros: None, zero, negatory
Cons: Ruins your system
User Rating:
2/10
Very interfering
Pros: Nothing really good to report
Cons: Interfers with everything
User Rating:
2/10
Product seems ok - Company doesn't care about its customers
Pros: Packaging is flashy
Cons: SYMANTEC IGNORES ITS CUSTOMERS
User Rating:
2/10
Nortons Takes Up A Lot Of Resources
Pros: The best thing I done was uninstall Nortons Never buy there product again
Cons: Never use it again takes to long to boot up to your desktop.
User Rating:
3/10
Norton Antivirus 2006 delivers corrupted files through downloads
Pros: None that I feel make it worth buying
Cons: I've received bad files through both downloads and CD version
User Rating:
3/10
Won't be using again
Pros: Detects Virus's
Cons: Unable to delete virus's
User Rating:
5/10
Beware of false worm positives and poor support!
Pros: Loads easily,available at a low street price
Cons: Poor,inaccurate,customer support.False worm positives and blockings
Don't buy NAV!
Malcolm Leonard
User Rating:
1/10
Absolute Rubbish!
Pros: none I can think of, worse than nothing!
Cons: resource hog, unstable, unremovable, unsupported
User Rating:
1/10
Another company and product down the toilet
Pros: Haven't gotten any virus', but common sense is better
Cons: Lots of errors, time wasted and poor service
User Rating:
1/10
Worst Virus Protection I Ever Had
Pros: Nothing I Can Think Of
Cons: Just About Everything
i actually couldnt even get to certain sites without the browser closing down after this piece of crap failed. luckily i was able to download McAfee and it found 50+ viruses i mean 50+!!!! some spyware protection norton has i mean 1 or 2 missed is understandable but 50+?!!
say goodbye to norton and hello to bit defender, mcafee and zone alarm av
on another note the free versions of antivir and avg did a better job than norton so if youre thinking about norton then just get the free version of antivir or avg and pocket the money u wouldve wasted on norton on something nice like say a night on the town with your sweetheart =)
User Rating:
1/10
Norton Antivirus 2006 Worst of the Worst - Horrible!
Pros: None that come to mind.
Cons: Worst software on the planet.
User Rating:
1/10
NORTON SHOULD BE CLASSIFIED AS MALWARE
Pros: After hours of time, effort, trial and error, I got rid of it!!
Cons: Too many to name
Unless you enjoy being angry and frustrated, my advice is to stay away!
User Rating:
1/10
Buyer beware of new Lic agreement, poor integration and very poor customer service!!!!!
Pros: only 1 and that is I removed it from my computer!
Cons: Doesn't get along with other apps., drains system, buggy, crashes, prevents shutdown, ect,,, read opinion for more
I have used Norton Sys Works and Virus since it came out and have been a very happy customer until the new 2006 version came out. After purchasing just 2 months ago I have had so many issues with the Nortons products and my computer that I re-formated my hard drive three times and started with a fresh install. Well little did I know that the user agreement prevents you from activating (activation key required to run)more than 3 times. I was told that there is no exception and that there system shows I have activated it 3 times. Because of that,, even if they are no longer in use,,, I have to purchase a new lic.
Now in the old Norton way customer satisfaction matters,, but let me tell you it doesn't today!
Bottom line it always caused start up and shut down problems,,, it conflicted with 2 or 3 other devices including my Creative Audigy sound card and my HP 2600 Printer....
I will never,, ever buy another Symantec product again.
Im so disapointed because the 2000-2005 products and customer service were great!
Oh and don't think your going to get to talk to someone that can read something besides a script or speak english.
User Rating:
1/10
I will never use a Symantec product again
Pros: Can't think of anything!
Cons: Let a Trojan Horse into my computer
User Rating:
1/10
Rebate RipOffs!
Pros: lots of promotional / discounted / rebate versions
Cons: rebates seldom work / Products and Service going downhill fast
User Rating:
2/10
westiemom2
Pros: price was good
Cons: product activation
Thank you so much Symantec. I have my fingers crossed there will be a class action against this--fairly certain they have ripped a lot of people off and provided no service.
User Rating:
1/10
avoid norton antivirus /NIS
Pros: Nice looking interface
Cons: Every thing except looks
User Rating:
1/10
Wouldn't download and install!
Pros: Competitive price
Cons: No good if you can't install it
User Rating:
3/10
What a joke on John Q. Customer!
Pros: I have nothing positive to submit about this product!
Cons: NOTHING good about this rip-off piece of junk!
User Rating:
1/10
Took control of my computer for 3 hours, crashed other programs, including e-mail.
Pros: None, if any, it did not factually take my life.
Cons: Uninstallable!
If someone at Norton reads this and wants me back as a customer and have me remove, I will tell you what I need you to do if you go to http://www.bodyabcs.com and contact me.
I would have sent this e-mail to them, but they did not provide an e-mail address that I could find.
I was running xp, 500 mb ram, 60 mb hd
dk
User Rating:
5/10
Norton Says....
Pros: Past experience...reputation
Cons: Very negative user opinions
After reading these coments, I called Symantec.
They claim that AV2006 works best with the following:
1. Windows XP
2. A high speed connection. Comcast, FIOS, etc.
3. A cd download is preferable over an online download. The online download over a dial-up connection misses some impportant files.
4. Don't uninstall the previous version. The cd will take care of old Norton files with the new install.
I currently run AV2004 with Windows Firewall and the upgrade version of Spyware Doctor...
and that's IT! My operating system is
XP Pro with a Verizon FIOS internet connection. I live on the net and have never had a crash, virus contamination or any other problem. In the past, I have found that all these crazy suite software pkgs just foul up your system and clean files that are needed. Keep it simple is my motto.
So, I will take Symantec at their word and try the AV2006.
To be continued............
herbinnj
Updateon my previous reply....
The AV 2006 cd arrived today and it installed flawlessly. I closed all open apps, turned off the windows firewall, shut down Spyware Doctor and proceded with the disc install. Not sure what all the hub bub is because it was seamless and reletively quick.
After installing, scanning and running the update utility, I ran several internet speed tests...Internetfrog.com, verizon online speed test and Speakeasy.com. There was no noticable slowdown.
Maybe it is just me but when all else fails, just read the directions on the box.
To be continued after using for a while.
he
Update on my previous reply....
The AV 2006 cd arrived today and it installed flawlessly. I closed all open apps, turned off the windows firewall, shut down Spyware Doctor and proceded with the disc install. Not sure what all the hub bub is because it was seamless and reletively quick.
After installing, scanning and running the update utility, I ran several internet speed tests...Internetfrog.com, verizon online speed test and Speakeasy.com. There was no noticable slowdown.
Maybe it is just me but when all else fails, just read the directions on the box.
To be continued after using for a while.
he
User Rating:
1/10
Cardboard box it comes in is more useful
Pros: The only pro is that I now know never to by Symantec again
Cons: Bogged my system down, poor at catching spyware, didn't catch a trojan and doesn't like to be uninstalled.
User Rating:
1/10
unethical business practices
Pros: Well known name
Cons: Lack of ethics (and see the long list left by many many others)
However, what finally got me to drop Symantec was what I feel to be their clear lack of ethics or at the very least extremely poor, (non customer focused) business pracices. I am referring to their use of Rebates - we all know that game. But that's not all. Now they have begun what they call "On-going Protection"
NOW GET THIS, with Symantec's "On-going Protection" when you buy their product online via credit card you are also signing up for automatic yearly renewals. This is not Opt in. But it is worse than that. In order to opt out you have to responsed to an email!!! (No radio button to click) Not only do you have to respond to the email that shoots you to a web based form that you have to fill out but the form includes entering in your 25 digit product key, your order number, email etc. OMG...
For this they get a rating of 1..According to CNet this means I think this product is absolutely abysmal. And while it's possible for a product to receive a 1, it's extremely rare...I think Absolutely Abysmal nicely sums up Symantec's unethical business pracitces.
User Rating:
1/10
What ever happened to Nortons?
Pros: Absolutely nothing with this version
Cons: Where do i start
User Rating:
5/10
My ony gripe is the 3 user subscription catch
Pros: Well supported if you go online
Cons: Expensive, subscription service issues
Problem is that when I installed the 2 and 3 computers 60 days after installing the first, I find that the sub has been pro-rated. That is, I only get the number of days left from the original install for the subsequent ones.
This, in my opinion is lousy business practice.
I cannot see why I should be penalized for waiting to install the 2nd and 3rd computers.
Otherwise, I have never had any of the problems some have been reporting here. Possibly because I never purchase the entire Internet Security package, only the Antivirus.
User Rating:
3/10
Symantec is loosing another long term customer
Pros: I have a hard time thinking of any.
Cons: Did not stop incoming worm, could not eliminate it, and pay per use tech support failed to remove threat.
I worked for a new hospital in from the mid to late '80s. At that time, the hospital was beginning to put IBM XT and AT computers into some areas of the hospital. Because we had fair number in our department, I got to know the IT guy who handled PC installation. One day, he had a problem recovering a file on one of our computers and ending up calling Norton support to troubleshoot the issue. He ended up speaking with Peter Norton. Norton and his software recovered the file and I had to say to myself, "How cool is this!"
Through the years I have been a staunch supporter, if not cheerleader for Norton. Now, all that has changed. While surfing the web, a worm passed through to my computer that was running Symantec AV 2006 with all update and most recent definitions (I check for updates everyday that I ran the computer). After numerous attempts, the software would not remove the worm. I logged onto the internet for support from Symantec AV and paid the $68 plus dollars for support. After two attempts at chats and an attempt for remote access, my system crashed. I could not get the computer to recognize my hard drive. I spent another 30 minutes just trying to get a refund for failure to provide services and was denied.
It's too bad. I used to like Norton/Symantec for the fact that they produced programs that worked and provided stellar customer service. Now, in my opinion, they do none of the above.
User Rating:
1/10
Stay Away from this Product unless You're looking for Trouble
Pros: Nice Look - Symantec (rapidily eroding) Brand
Cons: Too many to list here
1- Don't expect any help from Symantec if anything happens. Good luck finding their service phone number. No Instant messenging available either.
2- The Software does not detect some new and OLD viruses specifically affecting its operation or essential subcomponents' operation.
3- The Software does not detect any arriving spyware, malware, etc. worth mentioning. It's good at telling you that you have been infected after though, assuming that its virus definitions are up to date (addressed later).
4- The Software has the nerves to every often advise you that it needs to be activated to continue to protect your pc. I PAID for it, I ACTIVATED IT. Now while you are looking at it not being activated, keep in mind that it does not protect your pc anymore. One could compare this type of reaction to bullying or extortion, but Symantec probably has another great pc sounding name for this.
5- The Virus Definitions automated updater (LiveUpdate) hangs ALL the time. What does that mean? That means that you delay the actual updating until one day you feel like you're playing russian roulette at every mouse click. When that happens, Symantec's website tells you to restart the pc, or to use the autofix tool. None of these actually fix the underlying LiveUpdate problem.
6- If you need any help from Symantec, make sure you have Internet Explorer installed. Now for those web users who long discovered that IE is aside from being a disastrous product also often the cause of much problems, that does not sit well. Forget about using Opera, Firefox or Netscape to use any of their tools. If you do use Internet Explorer, be prepared to watch it crash.
CONCLUSION:
I am sure that Symantec means well, but with so many other reputable competing products out there, I am clearly not returning to my guinea pig role when my subscription runs out.
User Rating:
1/10
No longer a reliable company
Pros: no pros for this product
Cons: If your computer crashes for any reason after 90 you lose your money
User Rating:
1/10
The worst one yet!
Pros: None come to mind.
Cons: Bad install, crappy worm settings.
User Rating:
2/10
Stay Away!!!
Pros: Has the normal Norton AntiVirus items
Cons: Since upgrading to 2006 cannot shutdown or restart computer. I now have to shut off by uplugging the computer from the power.
User Rating:
2/10
Rendered the computer unusable
Pros: Supposed Reputation
Cons: Buggy, Poor user interface, system hog
User Rating:
1/10
STOP!! CALL MICROSOFT
Pros: None that I will ever see
Cons: POS software
Thank you for calling Norton technical support, My name is aljahmhnnoy (Bob). May I please have your name and your credit card number? We take Visa, Mastercard, and any other major credit card. This service is $89.99 and is not refundable. How may I be of assistance to you today?
I proceeded to tell him that I got an error Norton Intergrator has encountered an error and needs to close. He started to giggle and said oh yes I know what exactly the problem is...*pause* STOP CALL MICROSOFT THEY WILL FIX IT FOR YOU. Call 1-866-727-2338 these technical agents will be happy to assist you. End of call
Waste of $90 to be refered to Microsoft PCSafety which does not support third party products...install or uninstall. Again I had to break out my xp cd, back my data...and do a clean install.
Way to go Symantec for outsourcing.
User Rating:
1/10
sorryexcuse for protection
Pros: very few,first on installation OK for 2 months
Cons: rebate what a joke
User Rating:
8/10
Not as bad as most people make it out to be.
Pros: Solid product, reliable, and one of the best at prevention.
Cons: Slow, bloated compared to other products.
One of the best antivirus products you can get for keeping your computer clean. More detailed information regarding issue compared to other products. Excellent for newer users but still good for pros.
The bad:
They added a security center which in my opinion is not needed, caters too much to the novice user and just slows the computer down more. Also they have had 1 (count it ONE patch not several like others said below) that caused a problem forcing people to reinstall their product. Due to all the things it does, it does take up more resources causing your computer to be slower. Scheduled updates and scans ignore your requested times so if you play online games in the evening, it will slow you down a bit.
Other:
If you use this or any other antivirus product for spyware protection, you are just shooting yourself in the foot. NONE of the antivirus products do an adequate job of protecting vs spyware. If you want to protect against both, get two different products. One for viruses, and another for spyware.
I've used most of the AV solutions out there, and Symantec despite its heaviness is still one of the best. It blows away Panda, McAfee (which does aggressive marketing of its other products, forces you to login to their website to get updates, and does a slightly worse job of cleaning viruses), and PCCillin (one of the worst at cleaning).
So if you want something you can rely on, caters to a wide range of people, and has frequent and well informed updates, get this product. If you are an IT pro and can decipher and setup everything on your own, F-Protect might be a tad better.
User Rating:
1/10
NAV 2006 corrupted my OS files and now it won't reboot into Windows.
Pros: none that I can see.
Cons: Uses NAV 2005 for older systems; their support is negligible and unknowledgable.
User Rating:
8/10
Tech Savvy Necessary
Pros: Clean, Dependable
Cons: Delay Starting Up
What I have found helpful, for the folks who utterly despise the "Protection Center" as I do, is to go into your services (Run Command: services.msc) and DISABLE the Norton Protection Center service that is there. The Norton Protection Center is utterly useless, and informs you of nothing that you don't already know. In addition, having "LiveUpdate" on automatically just about cancels anything worthwhile from the Protection Center. Many times, I founf that it displayed information that I was already aware of and preferred not to be reminded of (like the fact that my Windows Update Application was disabled)...
I just about hate Windows' updates for they seem to cripple my computer system with each one that I download, so I don't use it.
Norton's Firewall is more than adequate in terms of protection, and the system test that they have available online is magnificent. I believe that with a little more patience, many will find solace in NIS2006 and roll with it. Now as for Norton System Works 2006...I say pass. The only "good" thing in that whole suite is the "System Optimizer" that allows you to control some pretty cool funtions of Windows...(like not allowing anyone to move your toolbars around and being able to set the amount of duplicate windows until the taskbar groups them all together...that is awesome!)
IN conclusion, I recommend NIS 2006 (w/ NAV 2006) because it is a rather simple program, as long as you are a little savvy with computer technology...
Zades
User Rating:
1/10
Slower and More Inept with age
Pros: Nice colors
Cons: Slow, bloated and worthless
User Rating:
1/10
I wish I could rate this lower....
Pros: If you have a weekend and a computer to kill, go for it!
Cons: Never got it installed.
2006 will not run on any user accounts in XP Pro, nor did it run well for me in my admin account. After several (10-12) uninstalls and re-installs I called for a refund. I then went to re-install 2005 and buy the updated definitions for another year. Problem solved right? NOPE!
2006 has screwed up my registry so now I can not reinstall 2005. After another day of really poor tech support I decided to go to my computer supplier. After a few more registry sweeps and finially a system restore I was able to reinstall 2005, problem solved, right? NOPE! Now 2005 will not run in my user
accounts.
What it now comes down to is reinstalling my OS to it's original state and backup everything that I have done for the last three months. The other option is to uninstall the 2005 anti virus and use another software. Which now sounds like the way I will go after another refund request.
Long story short...save yourself this grief and look else ware for a software that will protect your system.
User Rating:
1/10
Don't wait your money to buy this product
Pros: A long-term player in this area
Cons: Not easy to un-install
NO more Norton....bad and lousy product
User Rating:
1/10
Complete Disaster - Will never buy Symantec again
Pros: They did refund my money
Cons: Just a complete disaster
What put me over the top was deciding one Friday afternoon that I would be good computer owner and upgrade my older version to the "NEW, ROBUST, ALL ENCOMPASSING 2006". Well, I paid, downloaded the software on my computer and installed the program. Of course when I rebooted and it was up and running, nothing was running on my computer. Maybe the software was so good that since I could not do anything on my computer that it was impossible for a virus or worm to ever make its way into my computer! Well, after several hours on the online chat customer service, that should have taken all but 30 minutes we eventually manually removed the software in safe mode. What is even more amazing is that Norton AntiVirus wont let you remove the software in safe mode.
All in all it took about 5-6 to get my computer back to where it was and nothing was accomplished. What a waste.
Hey at least the refunded my money
I will never ever buy a Symantec product and will DEFINITELY not recommend them to anyone, EVER.
By the way, I do not work in the tech industry, have no affilliation with any software firm, let alone a security/anti-virus. I am just a semi techno savy guy who runs a landscape design and construction business.
User Rating:
2/10
XP Professional users - don't waste your time
Pros: Nice interface
Cons: Will not install properly with XP Pro SP2
I strongly recommend BitDefender 9 (review also available here on cnet). After many years of using Norton (Symantec) products, I can't recommend NAV 2006. Did I mention it took me several hours to completely remove the product from my system (including the registry)?
It's time to move on to a better product.
User Rating:
3/10
Bloated, confusing, unstable.
Pros: Can't think of any
Cons: Too many to list
User Rating:
2/10
This prodcut is not worth your trouble, time and effort, or money
Pros: I have never had problems with previous versions of this product
Cons: It didn't install, left me unprotected from spyware and adware until I could get a new anti-virus, the customer service call was long distance, and I have yet to receive a refund.
User Rating:
5/10
Resource Hog
Pros: Easy to use, attractive design, IM scanner
Cons: Slows down your system
User Rating:
1/10
ROOTKIT, beware!
Pros: An improvement over Nortons 2005
Cons: Nortons 2005 was a very poor product, this is only slightly better
By installing itself as a rootkit it is so difficult to uninstall that most people will be forced to pay the subscription fee just to be able to continue using their computer. Highway robbery? as close as you can get to it.
User Rating:
4/10
will loose market share if not improved
Pros: Legendry and very popular.
Cons: Resource hog, Every thing you don't like about antivirus software
User Rating:
6/10
solid dependable product - meets my req's.
Pros: Not Available
Cons: Not Available
User Rating:
1/10
Causes More Problems Than It Solves
Pros: Not Available
Cons: Not Available
Why do people want virus and spyware protection? ... Well, besides the obvious reasons like not losing your data and protecting your identity, a large part of the reason that viruses and spyware are bad is that they pose annoying problems and can slow your computer significantly.
Well, here's some news for you... Norton will slow your computer by as much as 400% (that would be my estimate from experience, Windows load times can be even higher) and can annoy the heck out of you with their persistant pop-up box questions asking you if you want to renew your subscription or about how your office application might be a security risk.
People I've known who used to use Norton and uninstalled it have had SIGNIFICANTLY less problems with their computers since they got rid of it and also their computers' performance has also increased SIGNIFICANTLY.
User Rating:
8/10
Symantec bashers are wrong
Pros: Can be integrated with other symantec software
Cons: Support comes from India.
User Rating:
9/10
You guys really need to upgrade!
Pros: Faster scanning than before, removal is great as usual.
Cons: Bit of a resource hog, but not as much as before.
User Rating:
8/10
Way under rated
Pros: Good protection, reliable
Cons: MemoryHog, a bit slow
IMHO it's not worth giving up some protection for 2% performance.
User Rating:
1/10
I?d rather deal with a Virus than to deal with this Program!!!!
Pros: Nothing that I experienced
Cons: Unable to install and if you want it installed they'll charge anywhere form $40.00 to $70.00 and up!!
User Rating:
1/10
Live update won't update, no support
Pros: 60 day return policy yet to be tested.
Cons: Won't install, no support!
User Rating:
4/10
Got to agree...I'm done with symntec products
Pros: better than nothing
Cons: embeds symantec/norton more deeply while hiding itsel
User Rating:
4/10
Shoddy Marketing Practices
Pros: Easy updating of virus definitions
Cons: HORRIBLE renewal process; wouldn't let me report a virus that slipped through
(1) Even though my subscription is good for another month, LiveUpdate makes it seem as though I must renew now. When I tried to skip the renewal, the update just fails to execute without any alert. If I hadn't noticed that there was no update, my system would be at risk for viruses. THANKS FOR THE "PROTECTION"!
(2) When I exasperatedly figured out that I'm FORCED to go to the renewal page to SKIP THE RENEWAL and get my update, I see that I'm basically bullied into upgrading, because the 2004 version is "no longer supported." NICE "PRODUCT SUPPORT"! This means I have to install a new program, which always puts my system at risk for problems or crashes. I'm not an idiot, guys, I know we're just talking about new virus definitions here, and there is no need to "upgrade" any software.
(3) When in even greater exasperation I went on to download the $39.99 upgrade, I see that the shopping cart adds in BY DEFAULT $6.99 for something called "Extended Download Service." Doesn't sound like much but if you work it out it's a 17.5% PRICE INCREASE. And isn't it interesting that it's not flagged to stand out in anyway, so that if you just glanced at it you might assume it's some sort of tax. If you take the time to find out what it is, you realize it's something NOBODY NEEDS (at least nobody who has a CD burner or doesn't back up their software). Very clever. At least Best Buy ASKS you if you want their extended service scam, rather than just adding it in at the cash register.
So, Symantec, good luck with your USED CAR SALESMAN STYLE PRACTICES. You'll probably make more money in the short run, but you're going to lose loyal customers like me who have until now given you good word of mouth. Oh, I almost forgot: I'm a software consultant and recommend software for companies with 10,000 plus desktops ... guess who's on my sh*t list now?
User Rating:
1/10
Run Away!!!! Symantec is EVIL!!!
Pros: I finally woke up
Cons: Like others, I had to reformat
You've been warned...now warn others and stop the spread of this disease!!
User Rating:
3/10
Corrupted my system when I was slow to update my license.
Pros: Not bad virus protection
Cons: Corrupted my system and did not block all spyware
User Rating:
1/10
Do I hear the fat lady singing?
Pros: Impossible, there aren't any
Cons: worst code ever written
User Rating:
1/10
Won't Activate - Unusable
Pros: Since it won't activate I can't use it, so there are no Pros
Cons: Wouldn't Activate
User Rating:
2/10
Huge Disappointment - the update downloader does not work
Pros: I was unable to find any redeeming qualities in this version.
Cons: Norton 2006 will install but not update. No protection.
User Rating:
3/10
Thumbs down
Pros: give me a few days & I'll think of a few
Cons: Too intrusive, quarantines perfectly good files/software
For example, if you use keylogging software on yr computer, Norton will automatically consider this spyware even if you legitimately want the software there. After you restore the software to your pc it's liable not to work correctly & you'll have to reinstall it.
That's what happened to me. And NOrton never even bothered to respond to my complaint about this behavior. That's customer service with a capital C & S!
For an expanded version of this review see my blog post: http://www.richardsilverstein.com/tikun_olam/2006/01/02/pitfalls-of-norton-anti-virus-2006/
User Rating:
1/10
PATHETIC!!!
Pros: NOTHING! I'd rather go without security
Cons: EVERYTHING! WHAT A DISAPPOINTMENT!
User Rating:
2/10
Symantec has finally lost me as a customer
Pros: None that other products can't offer
Cons: Plenty - see below.
I now use Sophos Antivirus 5.1 (expensive but fast and low on resources), PC Tools Registry Mechanic and PC Tools Spyware Doctor to keep my PC free from viruses, spyware and problems.
User Rating:
1/10
Why does Norton keep it's industry standing.
Pros: None - This software is utter garbage.
Cons: Slows systems significantly, misses common viruses that free scanners find.
Symantec's support paid or otherwise is a joke. With quality AV software from vendors like Grisoft(AVG), FreeAv.com, Panda and Kaspersky. I can't believe that Norton continues to have such brand recognition and strong industry suppoer from OEM vendors.
Do not buy this product, you'll regret it.
Go get a free antivirus program first. AVG or FREEAV and if you like them pay for the commercial ones.
User Rating:
1/10
Every product change gets more disappointing
Pros: It's Symantec. (In other words: none.)
Cons: Heavy footprint, poor service, lack of control.
Their outgoing-email scanner has always lacked support for gracefully recovering from connection errors, resulting in messages not being sent *without* notice to the user and without capability to resend.
In addition to so many of the other criticisms offered here that seem right-on to me, I am also extremely irritated that you cannot remove the new "protection center" icon (which is nothing more than an advertising billboard) from the system tray, nor can you simply turn it off altogether (which would be my preference).
If not Norton, what is the alternative, you may ask? Excellent question. At this point, I'd recommend anything. Trend Micro and Macafee have at least shown they can improve products. Norton on the other hand, has proven only that they can continually make products worse -- and at the same time *dare* to charge increasing amounts for them. I say enough is enough.
Knowing full well that in an IT context change itself is antithetical to stability and security, it's getting to the point with Symantec where I feel they are on the verge of extortion, and I'm jumping ship now. In all enterprise settings I'm recommending Trend Micro. For home and office I'm recommending "anything other than Norton."
User Rating:
10/10
I also don't see what the fuss is about Norton 05 or 06...
Pros: Norton is a great Anti-Virus utility and is very affective when it comes to removing viruses. I HIGHLY, HIGHLY recommend this program!
Cons: As before, there are no cons about this product at all that I can think of...works just great
User Rating:
2/10
hard to install & uninstall -- less usable than previous versions
Pros: Easily available from local stores
Cons: Cumbersome and confusing compared to previous versions
User Rating:
2/10
At least it didn't crash my computer
Pros: You will experience very long install times.
Cons: Previous owners of Norton will have ugly problems
If you are installing this on a virgin computer system you will have no problems.
Previous owners of Norton will have a really ugly time uninstalling the old software and reinstalling the new one. You MUST tell the program not to register and skip directly to the upate process, otherwise your computer will lock up everytime. Once you do that you have a 50/50 chance that the registration key will correctly install.(this is data gather form personal experience on 2 different type of machines) If you buy the bundle package of System works, Antivirus and Antispam every year the previous years on your computer the computer will not update your Antispam to the correct date. Some serious manual intervention will be required. This intervention will require you to be an expert MS Windows user otherwise you will get lost in the instructions. Sorry to leave this note but I didn't want other people to bang their heads too hard on the keyboards. I wish everyone the best with this software.
User Rating:
2/10
Better enjoy fighting with all the 'feechurs'
Pros: Looks great on paper
Cons: the next step backwards from NAV 2004
So I negotiated a deal to reinstall NAV 2004 and transfer my subscription, accompanied by many warnings that there will be **no support for you**. Now I am happy again, but won't be renewing next year, for sure.
User Rating:
3/10
Had enough, moving on
Pros: Extensive well developed virus checker
Cons: complicted interface, Misses some viruses
User Rating:
1/10
unusable: can't be installed and registered
Pros: undeterminable: can't be installed and registered
Cons: cannot register, cannot use even once
Symantec provided an excruciatingly long procedure to clean the system before installation. None of their suggestions had any effect.
After years of swearing by Norton, I gave up.
User Rating:
2/10
Tech Support Needs Training, Product Activation Needs Fixing
Pros: If you can keep it activated, it works well.
Cons: Outsourced tech support dept takes forever to contact and lacks knowlege.
User Rating:
9/10
Whine, Whine, Whine
Pros: Easy to Install, Run, Use
Cons: None right Now
User Rating:
7/10
I cannot understand what the fuss is about Norton AntiVirus 2006 or Norton internet security 2005.
Pros: install easy, full protection
Cons: None ,this program works fine
User Rating:
1/10
No way. Too many crashes of Windows
Pros: Deals with viruses on a limited base
Cons: Slow with new virus updates and conflicts with other software
User Rating:
3/10
They think that are god
Pros: There is none
Cons: Slow, problems installing, technical support sucks
User Rating:
3/10
Blue Screens After Installation
Pros: Takes Decision Making Away from Non-Pros
Cons: Difficult to Install, Miserable Off-shore Support
To make a long story short, SW 2006 DIDN'T remove NIS 2005 before it installed itself. When NIS compalined about being expired, it BLUE-SCREENED XP. Then it BLUE-SCREENED an Automatic Windows Update.
I was called in, tried an uninstall of NIS, BLUE-SCREEN. Used the GoBack feature of SW (how does it differ from standard System Restore?), and was finally able to uninstall NIS by disabling it manually (bypassing all the SW warnings,) then uninstalling NIS. Success.
I have tried Symantec support -- truly pathetic excuse for off-shore talent. I have used on-shore Gold Corporate support, and was offended by the ******** about Microsoft's installer being the problem with Symantec products.
As a customer advocate and consumer, I am also concerned that the failure to support pre-2000 operating systems with the latest versions of Symantec products will cheat many folks who purchase the new versions. I also think that the multiple SKUs that Symantec uses are just an attempt to extort upgrades after you realize that the store-bought product doesn't have the feature you thought it did.
The benefit of the Symantec software: it shields unsophisticated users from decisions that they would have to make with simpler freeware products.
User Rating:
1/10
Last Straw
Pros: Absolutely nothing
Cons: Absoulutely everything
I'm now a very satisfied PC-Cillin user and will never by another Symantec product. I was so ticked off with them that I also bought Acronis True Image and have abandoned Ghost.
User Rating:
5/10
Resource Hog
Pros: It does let you know what it is up to and you can see it at work which I liked.
Cons: Resource hog, slowed system down *noticeably.* Uninstall was a nightmare.
User Rating:
3/10
Its Over The Top
Pros: Stops Virus
Cons: Too Much Software
First too much software. It seams to drain the system when you boot up. Taking too long to do things.
If you had enough and want to unistall, then Norton seams to not want to let go and may be ensure that they mess things up for you after they have gone off your computer.
I personel find Trend micro pc-cillin the simple to us. Less when boot, eays to update and easy to unistall.
User Rating:
4/10
not worth the buy
Pros: antivirus protection
Cons: seemingly slow, not enough support for todays threats
i think it suits symantec to leave thier customers hig and dry....
User Rating:
5/10
Not Worth The Upgrade From NAV 2005
Pros: Still a big player in the AntiVirus market
Cons: Very few Improvments over NAV 2005
If you are looking for any major imporvements in NAV 2006 over NAV 2005, then you miles well wait until what NAV 2007 has to offer. NAV 2006 is pretty much nothing more then a NAV 2005 Service Pack 2.
I look for NAV to step it up in 2007 considering they will have to compete against Windows Vista possible built in AntiVirus.
User Rating:
1/10
Locked Up Forever
Pros: The painless refund process.
Cons: Everything.
I signed up to be able to input here today. NIS 2006 is a mistake on every level you could possibly fathom! Do not upgrade! It took a perfectly functioning system and rendered it helpless within 15 minutes. The software is useless as is the joke of the support they provided.
User Rating:
2/10
2006 version is not up to Norton's standards
Pros: At this point, there are no positives
Cons: You will spend hours trying to correct what it does to performance of your computer
User Rating:
5/10
Good but a memory hog
Pros: Works very well
Cons: Slows down your computing
User Rating:
5/10
so far so-so
Pros: when working, works well
Cons: start-up is iffy, not as easy to install as 2005
On the installation itself, it's not as easy to install 2006 as it was for 2005, where 2005 did all the ripping out of the old stuff that was needed to be brought out. 2006 requires you to rip it all out manually. I could do it, but not-so-experienced people might have problems.
As for startup after it's all working, there's a start-up process called ccapp that has a purpose to see if everything is working ok. All well and good. But if you try to do anything before it says ready, then it crashes and causes you to not be able to bring in e-mail (using t-bird) until you reboot the machine. But waiting for this startup process adds as much as an additional minute to the time you wait in between start-up and usage time.
that being said, the scans themselves worked well as promised, and as an average user, it seems ok. how i see this software in the longer term is yet to be seen. but what i saw so far says it's ok.
User Rating:
1/10
AV under NIS 2006 crashed /NIS 2006 bad on W2K
Pros: Who knows?
Cons: Bad quaility assurance...Not well tested.
User Rating:
1/10
For God's sake, don't do it!
Pros: Scanning my system right now, let's see if it finds anything...
Cons: Installing this software messed up my installs of Microsoft Anti-Spyware, Spybot, Desktop Weather (The Weather Channel), more...
I chose wrong.
I cannot believe how this software infiltrated my system - Spybot, of all things, reported the changes AV 2006 made as a "check immediately!" First I tried to do a simple add/remove uninstall of 2005. Didn't work. Left parts behind. Then I downloaded the SymNRT removal tool. This tool also removed (deactivated) Microsoft Anti-spyware, Spybot, and Desktop Weather (from The Weather Channel). Applications were still on my system, but their startup entries had been removed and/or scrambled when I checked msconfig. Oh - and should I mention that my mouse & keyboard stopped responding until after a reboot?? What the heck? Anyhow, after several removals & attempted reinstalls (when I had to click blindly on an empty AV 2006 requester box), I finally got it installed. Nope. More errors. Does the Symantec online help tool detect anything? Yeah, right. Remove & reinstall. Reboot. Activate. "Norton Antivirus detected an error and was unable to load". Great. Reboot again. Wow, is it working now?? Let's see how long it lasts. And I'm scared of a system rollback, after all these changes - would probably only make it worse. How do I exchange this 2005 - 2006 "update" for just the definitions for my working install of 2005? Oh well, too late now...
Symantec, are you getting my submitted bug reports? Listen to your users! Fix your software!
User Rating:
5/10
Graded Average
Pros: Excellent Detection and Removal of Viruses
Cons: Quite a resource hog
User Rating:
2/10
Unfixed Compatability problems
Pros: High virus detection/cleaning ratings
Cons: On-access scanner semi-unpredictably won't start
The troubleshooting guide associated with the error goes on to reinstall a part of antivirus, and eventually to uninstall and reinstall Norton Antivirus. Going through all of this has still not fixed my problem. Every time I install a new program, and some other times for no apparent reason, the on-access scanner won't start. I have to run the applet to reinstall the part of antivirus and sometimes reboot 1 or more times before the on-access scanner is active again. I'm on broadband and not really keen that my internet connection goes live before I have an active on-access virus scanner. I sent them an email several months ago stating that if they couldn't fix the incompatability I would not renew, and it still has not been fixed. I am not planning on renewing Norton this year and I can no longer recommend it as I have in the past.
User Rating:
1/10
Norton AV no longer a favorite
Pros: reputation
Cons: Disappointingly abysmal
User Rating:
3/10
I think norton took itself out of the anti virus market
Pros: catch most viruses to the common users
Cons: Have narrowed the usage of their product
Now we are talking. This is the service I am talking about...... Too many other antivirus services out there, some even free, which will protect the average user.
User Rating:
1/10
Symantec has finally lost me as a customer.
Pros: None that I can think of
Cons: If it's like NIS 2005, it's a resource hog that doesn't do its job
The last straw was a series of uninstall-reinstall-experience the same problem-repeat that I have been through 7 times since I bought NIS 2005 in November of last year. It was caused in EVERY instance by a faulty update from Symantec that broke their crappy product, which can't even repair itself without a complete removal, registry scrub and reinstall.
I have given up my addiction to their expensive, blaoted packages of software that claim to have everything, and do but only in half-measures.
I now use a copy of CA EZ-Armor that is supplied by my ISP that includes a stable, robust firewall and antivirus as well as anti-spyware components that work without breaking everything else, including my MS Outlook (hey, I like the calendar).
Good bye, Symantec. Call me when you get a clue.
User Rating:
4/10
Not likely
Pros: Easy to use
Cons: Poor Service
User Rating:
9/10
still a dedicated fan of symantec
Pros: Does an excellent job of cleaning my system overall
Cons: lacking on spyware removal, spybot still found more stuff
User Rating:
1/10
AWFUL AWFUL AWFUL
Pros: There are none
Cons: Everything about it
User Rating:
1/10
Destroyed my registry
Pros: Probably works great
Cons: Didn't install and destroyed my PC
