Entered CNET Catalog: 08/14/2002
SKU: VSF70E001RAA
Manufacturer: McAfee
Manufacturer description
A growing number of home computers use a broadband connection, but half of them don't have updated antivirus software, and most have no firewall protection. Hackers know this… and they have more ways to attack your PC and your private data than viruses. With an open connection in place, your PC is just like leaving your car unlocked with the keys in the ignition. Protect your PC and safeguard your valuable data with McAfee VirusScan and the added security of McAfee Firewall protection.CNET editors' review
- Editors' Choice: No
- Reviewed on: 09/12/2002
Installation and interface
First-time installation is quick. Load the CD and click the Next button a few times; within minutes, you're done. But if you're upgrading from a previous version of VirusScan, you must uninstall your old copy before loading version 7.0, which is a major hassle. Plus, you'll need to reconfigure your customized settings--preset scan times, firewall configuration, and so on--because version 7.0 can't inherit them.
Like Norton AntiVirus 2003, VirusScan 7.0 fully automates its virus-definition downloads; you won't need to install these yourself. Version 7.0 also includes a complimentary one-year subscription to McAfee's virus-definition service, which costs $9.95 per year thereafter.
Unlike NAV 2003, which automatically deletes viruses once it intercepts them, VirusScan 7.0's default setting posts a warning dialog asking whether you'd like to delete, clean, or quarantine the infected file, which gives you more control over the process. However, VirusScan 7.0 users who prefer Norton's "don't bother the user" method can change this setting by entering the Advanced Options dialog and choosing either the Clean or Delete (infected files) menu item.
VirusScan 7.0's interface, with its browserlike Back, Forward, and Home buttons, is pretty much unchanged from version 6.0, with the exception of a new feature that allows you to schedule scans of individual folders. For example, you can schedule it to check your always-changing My Documents folder to provide you with a degree of control that version 6.0 didn't offer.
Feature set
Under the hood, McAfee's Hostile Activity Watch Kernel (HAWK) detects unfriendly viruses, such as mass-mailer worms. This time around, HAWK supports SMTP-based e-mail clients, such as Microsoft Outlook Express and Eudora, in addition to Outlook, so if your e-mail app tries to send a message to more than 60 percent of your address book, HAWK will alert you. However, like NAV 2003, VirusScan 7.0 offers only limited protection for America Online e-mail users, no thanks to AOL's proprietary e-mail format.
VirusScan's VShield in-memory scanner monitors active scripts for potential trouble from Visual Basic and JavaScript and also scans file transfers between your PDA and PC. And like NAV 2003, VirusScan 7.0 now examines file downloads from the popular instant-messenger applications of Yahoo, AOL, and Microsoft.
But here's the clincher: version 7.0, like its predecessor, includes McAfee Firewall to prevent unauthorized access to Internet-connected PCs, which is especially important for those machines with always-on broadband connections. The firewall is unchanged since the last version, except that it now automatically allows desktop applications such as Internet Explorer, AOL, and Music Maker to access the Net.
Performance
In CNET Labs' performance tests, VirusScan 7.0 beat NAV 2003 soundly in scanning speed, the amount of time it takes to search your PC for viruses, while both antivirus apps made a similarly minimal impact on overall PC performance. To measure VirusScan 7.0's impact on system performance, CNET Labs used BAPCo's SysMark2002, an industry-standard benchmark. The Internet Content Creation portion of SysMark measures a desktop's performance running off-the-shelf applications such as Adobe Photoshop, Microsoft Windows Media Encoder, and Macromedia Dreamweaver. (We did not run the Office Productivity portion of the benchmark because it incorporates McAfee VirusScan 5.13.)
Our test system was a Compaq Evo W4000, running Windows XP Professional, with an Intel P4 2.4GHz processor and 512MB of DDR RAM. With VirusScan 7.0 running, our test system scored a 97--a 3 percent reduction in overall system speed, which is reasonable and wouldn't be noticed by most users. In comparison, Norton AntiVirus 2003 scored a 95, or a 5 percent reduction in system speed. (An Internet Content Creation score of 100 represents the performance of our test system without any extraneous software running.) In a test of scanning speed, VirusScan 7.0 took an average of 1.7 minutes to scan a 1GB directory, beating NAV 2003, which averaged 3.1 minutes.
To determine whether VirusScan effectively blocks viruses, we examined its past performance in tests conducted by independent antivirus-testing laboratories. In the latest Virus Bulletin tests, VirusScan 6.0 earned the coveted VB 100 percent rating only once in the three most recent Windows tests, compared to Norton AntiVirus 2003, which won all of the last three Windows tests. However, VirusScan has performed as well as Norton in live virus tests conducted by AV-Test.org. Previous versions of VirusScan have also been certified by the independent antivirus-testing laboratories at West Coast Checkmark and ICSA Labs.
Technical support
If you're choosing an antivirus package for the first time, McAfee VirusScan 7.0 is a fine choice. It's a hard-working, virus-crushing crusader that's a solid value. Existing VirusScan users who run Outlook Express or Eudora should plunk down 30 bucks for the upgrade, but Outlook users will find the overall enhancements to be marginal.
VirusScan 7.0's interface includes links to a respectable collection of FAQs and troubleshooting tips on McAfee's Web site. We were pleased with McAfee's Web-based technical 24/7 chat with a tech-support rep, too. In our tests, the reps were knowledgeable and helped us repair a scanning glitch. (Note: www.mcafee-at-home.com, not www.mcafee.com, is the site that offers the live technical support.) If you prefer phone support, however, you'll pay $39 per support incident or $2.95 per minute. McAfee's phones are staffed from 5 a.m. to 11 p.m. PT.

User opinions
Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111
User Rating:
1/10
It WAS good, now it is aweful
Pros: None with the new interface
Cons: No way to turn it off. Takes over the computer. Crumby support site. Crumby Tech support options. Need I go on?
I have now removed it from my computer and to re-boot, I had to unplug power to the computer!
Their "Online Support" is a joke. There are about 5 questions answered otherwise you have to run their own "Virtual Technician". This installs another program which then turns everything back on and tells you all is well with the world.
This product takes over your computer with no way to stop it. AVOID this at all costs.
User Rating:
1/10
Good product - horrible customer service
Pros: Constantly updated
Cons: Customer service and support is the worst. Read the fine print on rebates.
User Rating:
10/10
Mcafee is the choice of the industry, period.
Pros: The best on the market. All the people complaining here are people who had serious issues before they installed mcafee, and obviously do not know anything about repairing/maintaining pc's. If you cannot maintain your box, eventually nothing will work. The
Cons: None, although I wish the un-desirable scanner would concentrate more on spyware/adware dummy creation after cleaning.
User Rating:
9/10
Not much different than 6.0 version, works well though
Pros: Scans for viruses and will zap them with your approval depending on your settings. Automatic Instant Updater makes things easy, adds scripting type capabilities to catch other types of viruses, uses HAWK scanning for other types of viruses. Splash screen
Cons: Can't remember any stability problems, so none.
User Rating:
7/10
McAfee VirusScan 7.0
Pros: Fast VirusScan, with free McAfee FireWall. This is a good choice for the average home user.
Cons:
User Rating:
2/10
I paid for this?
Pros: How much do i hate mcafee?let me count the ways . . .
Cons: Constant persistent mcafee pop-ups/adware every time i am online. literally every single time. If you want to pay to get rid of viruses and adware only to be inundated by mcafee adware, by all means buy it. it sucks. try writing to mcafee to compla
User Rating:
4/10
It crashed and couldn't reinstall
Pros: 1. Stopped viruses 2. Updated good
Cons: 1. can't ininstall 2. McAfee did'nt find my account.So to bad for me!
User Rating:
2/10
Forget trying to run Apache's HTTP Server
Pros: Sufficient if you are a typical windows. Unfortunately, Mcafee managed to release one frustrating product if you wish to 1) run multiple user accounts under xp pro 2) run Apache's HTTP Server locally
Cons: Prevents user from running Apache!!! Gives pesky data corruption errors when running multiple user accounts under XP! Avoid this product. AVG Free is better!
User Rating:
4/10
Did Good Fro A While
Pros: This Was to be a cure all for all my computer needs. I did not mind spending a little more for a security package that would work. (my last one didd'nt and caused my system to get a real nasty virus that WAY overclocked my CPU, thereby frying it.) I would
Cons: This "system" would be good for little old ladies and people who don't know any better. The pop up blocker "browser buddy" loses info about which sites you want to go to, and wont let pop ups you request come up like at summitracing.com to buy car parts.
User Rating:
7/10
The AV I prefer
Pros: Installation went ok, and you don't need to restart as the program starts after installation which is very good. I noticed it doesn't use too much resources compared to Norton. The interface is alright, but not sleak like Norton, but I like it because i
Cons: Auto-protect, does its job email, web, files etc...however, it slows the computer down when you have a huge compressed file in a folder. Settings - you have to fiddle around to get somewhere to the settings you want as there are links to different locat
User Rating:
8/10
Have been using McAfee Anti-Virus for years...
Pros: Unlike some of the negative comments stated here, I have not had any trouble using McAfee 7.0. Installation was flawless, and the boot-up time of my pc has remained more or less the same. Used to the MaAfee interface, so I cannot really comment if it is e
Cons: Messages produced by its Firewall counterpart seems a tad too complicated for users like me to understand. I would also like to know if my current settings are adequate or inadequate. I cannot sem to find an answer from the manuals.
User Rating:
1/10
I was a twice Idiot purchasing it again!
Pros: Works somehow...
Cons: Unstable: during ver.7 installation I got a lot of problems. Finally, manually clean up the registry. After one year I purchased ver8 with upgrade promo rebate. The same problem, everything is unstable. Spent hours cleaning registry and reinstalling.... T
User Rating:
2/10
I take back everything I said about Mcafee!!
Pros:
Cons: Instant updater!!!! Also support really is terrible!!! When I installed this software it went without a hitch. Except now it won't auto update. The program interface tells me there is an update available and to download it. simply put it's not auto upd
User Rating:
6/10
Long time Norton fan just jumped ship.
Pros: Installed without one problem!!
Cons: The interface is clumsy at best.
User Rating:
4/10
Good but slow down the system
Pros: McAfee still remind one of two best Anti-Virus in U.S. market. For the last 5 years, I had used Norton AntiVirus stand in the front line, nothing wrong but as what you had read, a bit slow system scan. I design to test drive McAfee Virus Scan. As what CNE
Cons:
User Rating:
1/10
Makes PC unstable
Pros:
Cons: I have had to uninstall and reinstall several times. It messes with the TCP stack and blocks all traffic. The only way around is to uninstall. Stay w/ version 6.
User Rating:
9/10
Good all around product
Pros: Installed software without problem. Runs great and much faster than NIS. Can update manually after the first year for free, unlike Norton. If you have a older system you might need to turn off active system scan and setup more frequent full scans when
Cons: Firewall, like any such product, can cause internet connectivity problems with unknown software. This can be resolved in the settings, but it is difficult.
User Rating:
8/10
Good AV product
Pros: McAfee is a overall good virus slayer. I believe that the reason there is such negative attention given McAfee on these message boards is that McAfee probably found malicious code on their system, and sent their systems into oblivion. Blame the viruses pe
Cons: The only thing I miss from Norton is the ability to see what viruses, trojans, etc. the program looks for. There is a way to see that information with McAfee, but it is all web based as opposed to the old way of being able to see it offline. Also, the ema
User Rating:
6/10
Farewell Customer Loyality
Pros: nice interface, easy installation. THATS ABOUT IT.
Cons: The Autoupdate ******* is broken/bugged the manual update is horrible and crashes everytime. I use be a sworn supporter of McAfee but this is total crap. Last product I buy from them ever. Oh and lastly their free firewall is laughable horrible interface
User Rating:
9/10
McAfee 7.03.6000 Excellent!
Pros: Better speed than 6.0 and I like the look better too. I don't understand why other people have so many problems with their McAfee because it HAS been tested on all OS's and it works well. Perhaps follow the install instructions given on the web site like
Cons: Online support sucks ass! Like someone else said here, your chances of getting to speak (chat) with someone that can both speak and understand english well, is slim to nill! Also, I agree that they are reading from a book when it comes to answering your t
User Rating:
8/10
Stopped Klez virus in its tracks
Pros: I have used VirusScan for years. Has worked fine for me and I have had very few problems with it. 7.0 is no different. However, I do not use the firewall, just the Anti-virus program. No problems with updates, whether the updates are scan engines or DA
Cons: Only one instance of needing tech support, and it was more my fault of what went wrong. Also, tech support phone call was costly, they should offer some free phone support, instead of having to entirely rely upon internet based free support.
User Rating:
2/10
Technical Support is very poor!
Pros: The software runs in the background and automatically gets the updates.
Cons: If you need help with a problem, Tech support online is not the answer. After waiting for 3 1/2 hours I was connected to Raymond Adams, he did not give me time to ask my question before he ended our session, then had the nerve to send me a request form t
User Rating:
4/10
forgo all the virus checkers and get yourself a KAV
Pros: THe KAV is Kaspersky Anti-virus, found on the kaspersky.com website. It's the best anti-virus out there, written by an innovative company with the trademark Russian affinity for precise computer code. It was written by true top-notch professionals, and it
Cons: The interface, like in many things made in Russia, is not beautiful, it is functional. People used to looks over substance may find it plain at first, until they realize that they are virus-free.
User Rating:
2/10
I bought this program foolishly.
Pros: It was the biggest but the way it works on the windows operating system sucks. I'm sure they know about the problem and they don't do nothing about it. I am sick of complaining to support. I am sick of them telling me some bull about the product, tryin
Cons:
User Rating:
6/10
Could have been perfect if..
Pros: They tried to make the interface TOO user friendly I think.. to the point where it isn't. I had no problems with installation (I use XP). But my biggest question is, why in the world do they have a big line that says how many files were scanned since in
Cons:
User Rating:
5/10
It messed up my computer
Pros:
Cons: It gave my computer all kinds of problems months after I installed it. First of all, the Instant Updater feature stopped working not long after I got it. Then, for some reason, it would freeze my system when it tried to read a CD-ROM. Then it kept on f
User Rating:
4/10
Sleazy marketing tactics
Pros: The software is effective
Cons: Although I liked the software I dropped McAfee for PC-Cillin because I got disgusted with responding to almost daily McAfee update notices that were really sales pitches. Final straw was their promotion to automatically pay for annual updates. 1st year a
User Rating:
2/10
U got to be kidding me when u recommend this product
Pros:
Cons: Crash my system, didn't block virus, and it was a b*tch uninstalling. Had to delete registry using dos command.
User Rating:
2/10
Avoid unless you have a top end machine
Pros: Easy updating, when it works.
Cons: I installed this on my 450 Mhz 256 MB RAM machine, and it slowed t a crawl. Avoid this package unless you have a newer machine. It sucks with older machines.
User Rating:
6/10
Support Was Terrible
Pros: When the software was able to update automatically, things worked fine
Cons: As soon as there was a problem, the online support was useless. The process took almost 2 hours of which, I was only taking action for about a half hour. The rest of the time I was waiting for their online help to respond and give me new instructions.
User Rating:
2/10
Unstable, Unreliable program
Pros:
Cons: I bought McAfee VirusScan 7.0 two months ago. It worked at first, seemed like a decent program. Last week it updated the virus definition files, and no longer functions. Tech support required me to uninstall, reinstall, uninstall again, manually alter
User Rating:
2/10
Better off without it
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User Rating:
1/10
7.0 absolutely sucks!
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User Rating:
9/10
Looking for the Real Scoop on McAfee?
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User Rating:
4/10
McAfee
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User Rating:
3/10
Lousy backup support
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1/10
A Nightmare
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User Rating:
9/10
Great Support!
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User Rating:
2/10
Another POS software product
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User Rating:
8/10
Found viruses that Nortnon missed!
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User Rating:
9/10
THIS NEW XP/PRO USER IS PLEASED!
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User Rating:
8/10
Works nicely after fixes
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User Rating:
3/10
dosn't work right
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User Rating:
3/10
Doesn't work well with Windows XP
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User Rating:
3/10
Utter Disappointment
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User Rating:
6/10
Firewall Sucks!
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User Rating:
9/10
Whats wrong with you people??????????
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User Rating:
9/10
Does a good job
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User Rating:
2/10
WILL NOT INSTALL IN WIN XP
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2/10
Design and features
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User Rating:
10/10
better than Norton for Win XP
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User Rating:
9/10
WORTH EVERY FARTHING
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User Rating:
8/10
Much better than Norton
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User Rating:
6/10
VirusScan 6.0 with XP Home.
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User Rating:
10/10
Just Perfect!!
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User Rating:
7/10
Poor technical support
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User Rating:
5/10
Should have a refund policy!
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User Rating:
6/10
"Superior Technical Support"? - rubbish
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User Rating:
10/10
Much better than Norton Antivirus 2003
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User Rating:
10/10
Better than Norton 2003
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User Rating:
8/10
hassle free compared to Norton
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User Rating:
3/10
Glitches galore
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User Rating:
10/10
Great antivirus
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User Rating:
1/10
I've had worse but not many
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User Rating:
2/10
Buyer Be Aware
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User Rating:
10/10
Made for Win XP professional
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User Rating:
10/10
VAST IMPROVEMENT OVER NORTON 2003 & v6
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User Rating:
10/10
MUCH BETTER THAN NORTON 2003
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User Rating:
10/10
Norton 2003's Godfather
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User Rating:
3/10
Lots of problems and no support
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User Rating:
10/10
Want some cheese and crackers to go with that whine?
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User Rating:
10/10
worth every penny..
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User Rating:
10/10
#1 Antivirus in the market...
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User Rating:
4/10
Doesn't work with Outlook Express
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User Rating:
2/10
compared to NIS 2003 it's a dream
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User Rating:
2/10
Won't work with wireless networks
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User Rating:
10/10
Not only the editors choice, my choice too
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User Rating:
10/10
I agree with Cnet, The top notch antivirus
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User Rating:
10/10
Better than ever
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User Rating:
1/10
Forget it if you have XP Pro . . .
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User Rating:
2/10
It's good and I like it!
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User Rating:
2/10
Ruined My Weekend
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User Rating:
5/10
Customer service poor
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User Rating:
5/10
Terrible service.
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User Rating:
2/10
Version 7 does not support Eudora
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User Rating:
8/10
Good and Cheap
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User Rating:
1/10
Cable Modem Users, watch out!
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User Rating:
1/10
Stick with Norton
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User Rating:
10/10
Easy to use and keep updated!
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User Rating:
3/10
Bugridden Junk, Firewall useless
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User Rating:
1/10
Stay away!
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User Rating:
1/10
$$$$$
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6/10
Good, but be Careful.
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User Rating:
1/10
Don't believe CNET, they're a bunch of paid liars..
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1/10
Industry standard rubbish!
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1/10
Lucky I didn't pay for it
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User Rating:
1/10
Highly unstable, Believe the negative
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4/10
Don't waste your money on it.
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User Rating:
1/10
Never had a worse program
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User Rating:
10/10
Industry standard product with easy of use for a novice
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User Rating:
1/10
can't believe this is a real release
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User Rating:
10/10
McAfee 7.0 The Best
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User Rating:
7/10
good protection with major flaws
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User Rating:
9/10
Good enough to buy!
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User Rating:
9/10
It's like having an IT team in my computer.
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User Rating:
5/10
Crappy upgrade policy requires online buyers to mail-in coupon for rebate off retail price
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User Rating:
10/10
Bad Support! Bad Program!
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User Rating:
10/10
WOW! Its my coice
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10/10
The best virus scanner yet.
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User Rating:
10/10
A wonderful AV package
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User Rating:
10/10
Great feature set and FAST!
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Keywords
anti-virus software |About CNET Archive BETA
Welcome to the CNET Archive, a library of product reviews, user opinions, videos, specifications, and manufacturer descriptions for products no longer offered by the manufacturer or most retailers. Here you will find information on replacement parts and replacement ink cartridges. Read what others had to say about that used laptop you are considering buying. Take a trip down memory lane as you browse and reminisce about your favorite old video game or that first digital camera.
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VirusScan Home Edition 7.0 specifications
- General
- Category Security applications
- Subcategory Security - desktop antivirus
- Version 7.0
- Language(s) English
- License pricing Standard
- Localization English
- Software
- License Type Complete package
- License Qty 1 user
- License Pricing Standard
- Platform Windows
- Distribution Media CD-ROM
- Package Type Retail
- System Requirements
- OS Required Microsoft Windows 98 , Microsoft Windows XP Home Edition , Microsoft Windows 2000 Professional , Microsoft Windows XP Professional , Microsoft Windows Millennium Edition
- Min Processor Type Intel Pentium - 100.0 MHz
- Min RAM Size 32.0 MB
- Min Hard Drive Space 61.0 MB
- Peripheral / Interface Devices CD-ROM
