Entered CNET Catalog: 05/22/2004
SKU: 32088
Manufacturer: Zone Labs, Inc.
User opinions
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User Rating: 
8/10
Unmatched Protection
Pros: All the strengths required to be a real protection suite
Cons: Slows down system, as TrueVector service takes some memory amount.
User Rating: 
2/10
Very Disappointed
Pros: Had good reviews in Dec 2007
Cons: Did not play well with Vista Ultimate
User Rating: 
4/10
ZoneAlarm Security Suite 7.0 swallows CPU and memory
Pros: Comprehensive UI
Cons: Consums a staggering amount of resource of the computer
When you expect it the least, ZoneAlarm would start a check for updates (again 100% CPU) 1-2 times an hour for short 1/2 min at a time. I know they don't have updates that frequently but cannot tweak the application to make that step less frequently like on a daily bases
Scanning the inbound/output bytes on the network seem quite good, no complain about that (it might be that is turned off by default
, I cannot tell, I only assume the software does that though). Scanning the discs for viruses is heavy. Once a week I need to set my laptop aside for 5 hours during which the computer is 100% CPU and 400 M RAM to Zone Alarm'sOverall, since I installed it my laptop (a Gateway one with Turion64 1.8 GHz, 1.5 GB RAM) the system is 10 to 20% overall slower then without it
Anyone ready the huge footprint of ZoneAlarm Security Suite 7.0 is welcomed to use it
User Rating: 
3/10
Buy something else
Pros: good features.excellent parental controls
Cons: heavy on system.slow load and scan time.conflicts
User Rating: 3/10
What a piece of junk!
Pros: I got it free through Trial Pay
Cons: Couldn't get it to install!
User Rating: 
9/10
Simply The Best
Pros: Easy almost fool proof interface
Cons: Dealing with spam needs improving urgently
User Rating: 
1/10
Don't buy ...
Pros: None that I found ,,,
Cons: Disjointed ...
I was e-mailed a link from ZA website with instructions to rectify the problem. This involved playing with a number of .dll files. I found this kind of a patch very unprofessional.
Will never buy this software again, EVER.
User Rating: 
10/10
great security suite nothing weak in it.....BUY IT
Pros: everything is great in this suite
Cons: i cant find any bad things about it
User Rating: 10/10
Perfect internet security
Pros: Best i have ever used
Cons: Better system performance
User Rating: 2/10
terrible software like a spyware
Pros: It kills my Firefox
Cons: The worst software i've ever installed
User Rating: 2/10
Uninstalled After 9 Days
Pros: User Interface and Controls
Cons: Had to manually load
For those who did not have my experience, I am sure you will be very happy with ZASS.
If loading automatically, it would lock up my computer at start up and literally take 1 hour minimum to load (including power downs and re-boots). The gory details (minute by minute of my typical start up) of that are on the ZL forum under Installation/Upgrade .
As for the Tech Support, if ZL fails it will be because their poor Support soils their good name. $3.00/min support is OK if you are an established customer. But at least make an attempt to assist your new customers.
Very Disappointing.
User Rating: 9/10
Excellant Overall
Pros: Easy to Install, Seamless Interface,
Cons: None that I have seen
User Rating: 8/10
The best Security Suite with minor problems
Pros: Easy to use, triple protection, auto configures
Cons: Updates anti-virus good, updates anti-spyware poor
User friendly, even a novice user can configure the settings. Uses less processor, allows permit/deny for unknown applications to access internet with triple protection for system allowance strength. There are only three minor problems which I have known while using this version for a month.
1) ZASS crashes and shuts down when configuring custom firewall with port specific while connected to the internet with the same port specific opened in router. ZASS crashes when an incoming message detected while configuring the specific ports.
2) Anti-virus updates every time but anti-spyware updates once then keep getting successful update message without updating the anti-spyware data. It?s an unknown problem since first releasing 6 with new built-in anti-spyware.
3) Programs in list grows, grows, grows and stays in the program list, even when they were uninstalled months ago. Zonelabs should put a ?refresh? button to remove the programs from list which are no longer in the computer or ZASS will become slow to load.
The good part of ZASS, it can catch an installation of unknown file with its triple protection which did happen twice on my system that was used to track information from a few of my product via internet by key logging and data reading. ZASS works best when most programs filled in ?Program Control? to reduce popup alerts so it can catch newly installations which does not run normally in system everyday. If you are about to buy this product, I would recommend to backup the setting often with this product. About twice a week is a good choice to keep known programs in ZASS to be well known for less popup permission alerts so it could catch freshly new alerts for better option choices. I wouldn?t be using any security suite other than ZASS and wish to bring Zonelabs attention to the three minor problems and wouldn?t be tell you not buy this product but only of what you will get for buying it as I myself like this one better than Norton Internet Security Suite.
User Rating: 8/10
What are these guys talkin' about?
Pros: Well developed, mature product with a great track record
Cons: annoying pop ups until you get it "trained" for your sys.
Easy to use, reliable and fairly priced. It should be your first choice unless price is the issue. Zone labs has been around a long time and products like this don't stay around unless they work. They are a consistent "best" on every credible list of product raters (including CNet).
User Rating: 1/10
Abhorrent email services, abhorrent support
Pros: Nice interface, good compliment of services
Cons: Email services are broken, support is a joke, too much fiddling required
Totally unacceptable experience.
We need products that provided the services provided by this suite, but we do not need them provided by ZoneLabs.
User Rating: 2/10
Oh No! The Beast is loose.
Pros: It Blocks Everything
Cons: It also destroys everything
User Rating: 9/10
GREAT FIREWALL AND SECURITY SUITE
Pros: EASY TO USE
Cons: NONE SO FAR THAT I HAVE FOUND
GREAT SOFTWARE
