iPhone Atlas

Apple's App Store has been a runaway success, but it's also been mired in controversy due to the application approval process. The company, however, isn't making apologies for its stringent gatekeeping and insists it's acting in the best interest of its customers.

(Credit: Apple)

"We've built a store for the most part that people can trust," Phil Schiller, Apple senior vice president of worldwide product marketing, told BusinessWeek in an interview posted Monday. "You and your family and friends can download applications from the store, and for the most part they do what you'd expect, and they get onto your phone, and you get billed appropriately, and it all just works."

Schiller offered BusinessWeek a breakdown of app rejections. Of the applications sent back to developers, about 90 percent are due to technical issues and simply need code tweaks to make the apps work properly.

About 10 percent are rejected because they try to steal personal data or try to help someone break the law or because they contain content that Apple considers inappropriate, BusinessWeek reported.

About 1 percent are turned away for reasons that fall into gray areas, Schiller told BusinessWeek.

One of Apple's latest run-ins with a developer was over the use of Apple product images in Rogue Amoeba's audio-streaming app called Airfoil Speakers Touch. After three-and-a-half months of back and forth over an update for the already-live app, Apple is apparently going to let the company resubmit the app update with the product images intact as originally submitted. However, the ordeal has apparently soured Rogue Amoeba on future development for the App Store.

"At this time, we have no plans to return to the platform," Rogue Amoeba CEO Paul Kafasis told CNET on Monday. "Apple has corrected one small problem with their review process. But the platform as a whole still has many issues that need to be addressed before we consider it a viable place for our business to commit resources."

The App Store currently has more than 100,000 third-party applications available for download. Apple has reported more than 2 billion downloads since the online store opened in July 2008.

Apple's iPhone platform has attracted a wide range of developers, including many gaming companies over the last year. While competition in attracting developers is increasing among mobile operating system companies, it seems the performance of the App Store will keep Apple at the top of list.

French mobile gaming company Gameloft said at an investor conference on Friday that it is cutting back its investment in Android in favor of the iPhone, according to a Reuters report. Gameloft's finance director Alexandre de Rochefort said "many others" were doing the same thing, although he didn't mention the other companies by name.

Rochefort said the main reason for choosing the iPhone over Android was "due to weaknesses of Android's application store."

"It is not as neatly done as on the iPhone. Google has not been very good to entice customers to actually buy products. On Android nobody is making significant revenue," said Rochefort.

Gameloft has more than 75 games available in the App Store and Rochefort said they sell 400 times more games for the iPhone than they do for Android.

Games are a big focus for Apple, especially with the release of its newest iPod Touch in September. It was there that Apple began comparing itself to the gaming elite like Nintendo and Sony.

Phil Schiller, Apple's senior vice president of Worldwide Product Marketing, said during the event that the buying experience was "too expensive" and "not a lot of fun." Schiller also pointed out that, at the time, there were more than 21,000 gaming titles on the iPhone, compared to 3,600 on Nintendo, and 600 on Sony.

Earlier this month, Apple said it had more than 100,000 apps available with over two billion downloads.

Should you spend $220 on an app and a cradle? Check out our review to find out.

(Credit: Antuan Goodwin/CNET)

We got our hands on TomTom's Car Kit for iPhone and took it for a spin--both figuratively and literally, the cradle spins 360 degrees.

The Car Kit holds and charges your iPhone while driving, enhances GPS reception when used with TomTom's turn-by-turn navigation app, and boosts audio quality of spoken directions and hands-free calls. However, the problem with a peripheral like the TomTom Car Kit is that when it's working best, you don't notice it, which makes it difficult for many users to justify the $119 price. People may be less likely to buy it when they consider that it takes an additional $99 app to get the most out of the purchase!

Most users wouldn't bat an eye at spending $200 on a portable navigation device, but how does does an iPhone app/peripheral package stack up? Check out our full review to find out.

This week, MacRumors published a report regarding rumors that Apple is about to launch a "Concierge" iPhone app for Apple's retail store customers.

The app will supposedly provide the same functionality available via the company's online retail store reservations system, where customers can schedule appointments for Personal Shopping, the Genius Bar, learning Workshops, Business consulting, Youth Programs, and One to One. The app may also allow these customers to keep track of any Apple retail store premium program memberships.

A "Concierge" iPhone app makes sense and we are surprised that we have not seen this idea already. Clearly once the app is released it will be available for free since customers can currently register for free at any Apple Store or online via their favorite stores Web site.

We attempted to reach Apple public relations for comment, but at press time we had not received a response.

The Apple Store at Baybrook Mall in Friendswood, Texas, offers a variety of reservations that you can sign up for on Apple's Web site--a new Concierge app would let you sign up from your iPhone.

(Credit: Apple Inc.)

Gizmodo reported early this week that Apple may be using software to perform additional automated checks on all new App Store submissions during the app review process.

Google Mobile lets you search the Web using your voice in a way that is technically off-limits to iPhone developers, according to a report.

(Credit: Apple (App Store))

A series of tweets on Twitter from John Gruber of Daring Fireball and Craig Hockenberry of Iconfactory claimed that Apple is using an automated software tool that checks for private API calls in all new App Store submissions.

Hockenberry stated, "It wouldn't surprise me if the [App Store] review process now includes a step where they pass your binary through something that checks framework use."

Gruber responded saying, "Yup: Apple recently started running apps through a static analysis tool to look for private API calls."

Later, Gruber followed up with "I honestly don't know exactly what it flags. I have reason to believe that it is a serious tool, not simplistic."

The use of private APIs have always been prohibited by the iPhone SDK Developer Agreement because APIs may change or give third-party developers access to features that Apple does not want made publicly available. If this system exists, Apple might have found a way to quickly identify apps that use private APIs and reject them.

This also means that Apple may have the ability to check existing apps in the App Store that are known violators of Apple's policies such as Google Mobile for iPhone.

Trillian IM is finally available to iPhone users.

(Credit: Trillian)

It took a few months, but finally, Trillian IM is available to iPhone and iPod Touch users through Apple's App Store. The application costs $4.99.

Cerulean Studios, the company that created Trillian, said that Trillian for iPhone sports several features users will already find on the company's desktop software. The app displays contacts, grouped and sorted by their respective categories. Users can also view multiple chat windows in a tabbed display. Thanks to updates Apple has made to the iPhone and iPod Touch, Trillian for iPhone also supports copy and paste. As with Trillian for the desktop, users can set their status, choose an avatar, and set up different status messages.

Because the app is always connected to Cerulean Studios' Astra server, users can synchronize content across multiple IM clients. In other words, any changes made on the iPhone version of the app will immediately be reflected on the company's Windows client and the user's Astra profile. Any contacts users add will also be synchronized with their other clients.

According to Cerulean Studios, all chats are maintained on the server, so they are kept in case of a lost connection. The app will also alert users when they receive an instant message, regardless of whether Trillian for iPhone is open or not. When an IM is received, users will see a dialog box, hear the Trillian IM-notification sound, and be able to start Trillian and reply to the person.

Those interested in using Trillian for iPhone will first need a Trillian Astra account. Luckily, the iPhone app allows users to sign up for Astra from within the app.

(Credit: GoodGuide)

Just in time for the crazed holiday shopping season, San Francisco-based GoodGuide releases the first iPhone app that lets you scan bar codes for what the guide calls "impartial" health, environmental, and social responsibility ratings of not only the products you are scanning but their companies, too.

GoodGuide's free app lets you scan an item's bar code and instantly retrieve info on that product's health, environmental, and social responsibility ratings.

(Credit: GoodGuide)

As our Webware staff wrote in August, "GoodGuide is the reason we have awards for tech services and products: it's a small and relatively unknown service that demonstrates real leadership on the Web." And as we report in Health Tech just this week, GoodGuide is an invaluable resource when shopping for toys, as it provides the levels of lead, mercury, chlorine, etc., that might be in the toys.

But GoodGuide's newest app is quite possibly the group's pinnacle achievement thus far. Now, instead of having to be organized enough to do your research online before hitting the stores, or using the app's 2008 iteration, which involves entering a product into a GoodGuide database on your phone, now anyone with an iPhone can literally scan bar codes while shopping.

Seriously, this could become a tick. I kind of want to spend all day scanning bar codes with the same fervor I used to pop package bubbles as a kid. As GoodGuide spokesperson Suzanne Skyvara (mother of two boys, ages 8 and 5) tells me in a delightful English accent that somehow makes everything sound healthy and socially responsible: "It's making it easier to be good. We all want to do this, but god, who's got the time to research it all?"

I envision scoffing with delight at the higher-priced products that don't actually measure up to their less expensive counterparts, a discovery likely as satisfying as catching a poker player mid-bluff. Or, conversely, I can see justifying a slightly more expensive product that is far healthier for my body and environment.

Of course, the value of such a system hinges on how good the information is. GoodGuide licensed Occipital's RedLaser bar code-scanning technology for this app and culled ratings for more than 62,000 food, personal care, household chemical and toy products and companies, and plans to add thousands more every month. Learn more about GoodGuide's rating system here.

Best of all, of course, is that GoodGuide's app is free--a fact that also sounds delightful in an English accent. All you need is the funds to own an iPhone, but that's a different story.

The RoadMate iPhone app borrows the interface of the RoadMate line of navigation devices.

(Credit: Antuan Goodwin)

As the PND vs. smartphone battle for navigation superiority continues, we're seeing more of the GPS heavyweights hedging their bets by developing application versions of their standalone GPS devices, while others push toward adding cellular technology to their portable devices in a bid to even the playing field.

Magellan finds itself in the former camp with the announcement of its Magellan RoadMate for iPhone turn-by-turn navigation application. The application is compatible with the iPhone 3G and 3GS models and will be available soon on the App Store at an introductory price of $79.99 (which will jump to $99.99 sometime thereafter).

Routing is quick, even when plotting four simultaneous courses.

(Credit: Screenshot by Antuan Goodwin/CNET)

The Magellan RoadMate for iPhone inherits many of the features that we liked when we tested the RoadMate 1470 standalone navigation device, such as the OneTouch user menu--a customizable shortcut menu that allows users to store frequently accessed addresses, POIs, and searches--and the ability to calculate and compare multiple routing options simultaneously. The RoadMate app also uses the same Navteq maps as the standalone unit. Maps and POIs are stored locally so you can keep navigating even without a data connection.

Other positive features that stand out are spoken text-to-speech street names, an oversize on-screen keyboard that's easier to use at an arm's length than the iPhone's default keyboard, native access to the iPhone's contacts list, and graphic lane guidance with digital highway street signs. In-app music control with playlist creation isn't critical to getting from point A to point B, but it's nice to have. 3D building data for major cities may be nice for users who navigate visually, but I think it's more of an eye candy thing than a truly useful feature.

Once you get where you're going, the RoadMate app automatically remembers the location of your car so you can find your way back and can switch to a Pedestrian mode for further navigation on foot.

I got my hands on an advanced copy of the Magellan RoadMate for iPhone app for evaluation and found, for the most part, that it worked as advertised. The app booted quickly and responded snappily to my inputs when tested on an Apple iPhone 3GS. A positive side effect of locally stored maps and POIs is that searching and routing with the RoadMate app is lightning fast, even when calculating four simultaneous routing options.

Paul Kafasis

(Credit: O'Reilly)

Apple's App Store boasts more than 100,000 apps and more than 2 billion downloads, but not all of its developers are as happy as some would think. One well-respected developer decided to call it quits.

Citing his frustration with the App Store approval process, Rogue Amoeba's Paul Kafasis said on his company's blog last week that he is throwing in the towel on iPhone app development after an exasperating three-and-a-half month app approval.

(Credit: Rogue Amoeba)

"Rogue Amoeba no longer has any plans for additional iPhone applications, and updates to our existing iPhone applications will likely be rare," said Kafasis. "The iPhone platform had great promise, but that promise is not enough, so we're focusing on the Mac."

Kafasis' growing irritation with the App Store centers around an update he wanted to release for his Airfoil Speakers Touch iPhone app. The app allows users to receive audio from any Mac or Windows-based PC and the update fixed some issues with audio sync.

However, Apple rejected the update because it used images of Apple products in the app. The way Airfoil Speakers Touch works is that it shows you graphically what machine and application your audio is coming from on the host computer. If you are connected to an iMac running Safari, that's what will show up in the iPhone app.

This isn't something that Kafasis hacked together--this functionality is freely available as part of Mac OS X for developers to use. In fact, Airfoil Speakers Touch 1.0 was still in the App Store, approved by Apple, with these images.

"The only thing Apple's process was doing was preventing a needed bug-fix from reaching the hands of our mutual customers," said Kafasis.

(Credit: Rogue Amoeba)

In order to get the fixes to customers, Kafasis took out all of the offending images and replaced them with the Electronic Frontier Foundation (EFF) logo. If you tap on the logo, you will be taken to a page explaining why the images have been removed.

Kafasis is asking users to consider donating to the EFF. While the organization isn't involved with his decision to place its logo in his app, "if Apple is to change, it may take such an organization to make it happen," he said.

As a developer, Kafasis also wants users to know the frustrations they have to go through to put out software. "We wanted to ship a simple bug fix, and it took almost four months of slow replies, delays, and dithering by Apple," said Kafasis. "All the while, our buggy, and supposedly infringing version, was still available. There's no other word for that but 'broken.'"

This isn't the end of the road for Kafasis. A Mac developer for 11 years, he will re-focus his efforts back to his many popular Mac applications and continue developing for that platform.