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- Average user rating: 3.5 stars out of 4 reviews Back to product review
- My rating: 0 stars
Full user review
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1.0 stars
"Worked for 4 months, No Logitech Support, Worthless now"
Pros: Looks great, slim, worked flawlessly for first 4 months, mac specific keys. rechargeable battery
Cons: After 4 months, the keyboard would intermittently generate gibberish key strokes. Logitech support is non-existent: they do not accept emails, their phone support number is disconnected, and they do not monitor the "support forums."
Summary: Logitech's horrible support really ruined this product for me. As stated above, the keybaord worked flawlessly for 4 months, then keys started generating extra characters, making the keyboard completely unusable. For example the "o" key simultaneously toggles caps lock and generates "Option+o," popping up an open file dialog. I have upgraded to Snow Leopard, but others have complained of this problem on Logitech's support forums who have not upgraded to Snow Leopard.
I don't have a problem with a product breaking but after weeks of trying I have yet to get in touch with a single person at Logitech except the auto generated emails saying they will get back to me within 48 hours . . . no dice.
Save your money and wait for a better mac option. If I could do it again, I would have bought Apple's wireless keyboard because it is cheaper, probably would last longer than 4 months, and if I had a problem I could at least walk into an Apple Store.
Where to buy
Logitech diNovo Edge Mac Edition:
$168.65
| store | price | in stock? | rating |
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Amazon.com Marketplace
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$168.65 | Yes |
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