- Average user rating: 1.0 stars out of 8 reviews Back to product review
- My rating: 0 stars
Full user review
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12 out of 12 people found this review helpful
1.0 stars
"Software deficient and dangerous"
Pros: Drive works fine
Cons: Software misses many critical files in backup
Summary: Taken from user in AMAZON.com that said it better than I could:
Comes with essentially no printed documentation.
The software needed to install is on the hard drive itself (as is documentation).
BIG PROBLEM: The backup this thing will make is not a complete backup at all: it will not back up any files that are open, hidden or system files and folders, compressed files/folders, or encrypted files or folders.
This means, for example, if you use Microsoft Outlook, your critical .pst file with all your email, calendar, and contacts will not be backed up by the included '1-touch' software, or by the 'MaxBackup' program! In my opinion, the software supplied with this thing is so useless it is dangerous as many will think they are getting backups and only realize they don't have a backup of needed data until it's too late. And this limitation isn't disclosed in writing since there's nothing wirtten other than a basic how to install sheet.
(Solution may be to use Microsoft XP's built-in Backup program - and forget the 'one touch'.)
PROBLEM #2: Maxtor says there is 2-step protection of data - encryption and drive lock. The drive lock relies on the software that's preloaded on the drive. Well, if you have a hard drive crash and you've enabled the drive lock, you won't be able to re-install the software needed to unlock the drive because the drive is locked and the software you need is on the locked drive. Smart. Whether the data on the drive is really 'encrypted' I'll leave to someone else to figure out - with the inconsistencies I see already, I wouldn't count on it.
- 3 replies to this review
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I just recently bought 2 brand new Maxtor One Touch III and both failed on me. I bought my first one to store work related files. Not thinking to back up my files, took it to vacation with me so that I could get some work done, plugged it in to my laptop, next thing you know, my laptop can't find the drive. I thought maybe it was just my laptop, so I tried it on several other computers in desperation to retrieve my files. Did not work. I thought maybe I just got a defective drive. Bought my second one, and while I was saving files to it, my work PC couldn't find the drive. I tried to refresh, restart, checked the connection and everything else, but it crashed on me again. I do not recommend this product!! Unreliable piece of hard drive!!!
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I've only had the drive for less than 24 hrs, so I can't comment fully. BUT after reading this review (after installing and running the included software) I can confidently state that it DID backup my .pst file... Of course, I closed Outlook (and everything else except Spider Solitare <G>
before running the backup.
Just didn't want anyone scared off by the thought that it wouldn't. -
I've only had the drive for less than 24 hrs, so I can't comment fully. BUT after reading this review (after installing and running the included software) I can confidently state that it DID backup my .pst file... Of course, I closed Outlook (and everything else except Spider Solitare <G>
before running the backup.
Just didn't want anyone scared off by the thought that it wouldn't.
Where to buy
Maxtor OneTouch III Mini Edition (100GB):
$54.95
| store | price | in stock? | rating |
|---|---|---|---|
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Amazon.com Marketplace
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$54.95 | Yes |
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