Western Digital Passport USB Portable Hard Drive (60GB)

• Average user rating: 1.5 stars out of 7 reviews Back to product review
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• 3 out of 3 people found this review helpful

  2.0 stars

  "Fast, But Sync software is bogus"

  by rwkubik on November 22, 2006

  Pros: Quick Read / Write times

  Cons: Sync Software not good for backup

  Summary: Purchased on sale @ brick & mortar store. I didn't give software interface a second thought, until AFTER I BACKED UP FILES using sync software.
  
  When I got ready to restore files, I contacted customer support after having difficulty.
  
  I was informed by WD tech support that "This isn't really designed to backup hard drive files, since the SYNC software is designed to SYNC files".
  
  Since I had wiped my laptop hard drive, to restore system effeciency, tech informed me that if I didn't have the corresponding exact file names and location on C drive that SYNC software would recognize location and wouldn't transfer files. Tech suggested that if I wanted to use for backup that I purchase "Ghosting" type software.
  
  If you want to utilize to backup a hard drive then use Windows Explore and copy files to WD Passport and steer clear of SYNC software.
  
  Using the included copy function in SYNC software I still haven't been able to recover all the files yet!
  
  THIS SYNC PROBLEM CAUSED ME TO RATE PRODUCT 4 (Mediocre) at best

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