Western Digital Passport USB Portable Hard Drive (120GB, black)

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Average user rating: 2.5 stars out of 16 reviews Back to product review
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3 out of 3 people found this review helpful

1.5 stars

"Warning! Doesnt run on Dell D600 laptops & others"

by hcsknight on May 15, 2007

Pros: Dont know yet

Cons: Requires special USB cable for "some" laptops
Summary: I recently bought a WD Passport, 120GB. Upon opening & plugging in, since it says it is "plug & play", I was very surprised to see it wouldnt work. Reading the "Quick Install Guide" I discovered the following "A special cable may be needed for computers with limited bus power. For more info ... visit store.westerndigital.com..."

The special "USB 2.0 Power Booster Cable" will set you back $10; per WD's online store.

Here's the link: http://www.wdc.com/en/products/accessories.asp?ProdID=170

Of course the special cable, which is simply a two head USB cable which combines the power from two USB ports into one USB mini plug, was "out of stock".

No where on the product was the possible need for a "booster cable" noted.

Below is the letter I left on the Western Digital web/customer support site: [and I send WD a copy of my reviews posted on Circuit City, here, PCMag, Newegg, Dell, PCConnection, etc....

I recently bought two WD Passports. No where on the product packaging was it stated that a special USB cable, a "USB 2.0 Power Booster Cable", may be required for the drive to operate!

To find out I have to shell out more money to get a drive to work is absolute BS! Now to find out that the product is "out of stock". Im really pissed. Im going to take this email & copy & paste it into the CNET, PCWorld, Best Buy, Circuit City, Wal-Mart and all the other "review" sites I can find.

This is absolute CRAP!

Most sincerely,
J D

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Western Digital Passport USB Portable Hard Drive (120GB, black): $104.99

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