Version: 2008
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4 of 17

Full user review

  • 0.5 stars

    "ACER CUSTOMER SERVICE IS BAD"

    by tupena on October 21, 2007

    Pros: NOTHING GOOD TO SAY ABOUT THEM

    Cons: BAD CUSTOMER SERVICE--WEB SITE IS NOT USER FRIENDLY

    Summary: COMPUTER WAS SENT IN IN APRIL 2007 AND WAS MISPLACED AND SENT TO ANOTHER CUSTOMER.

    AUGUST 2007 COMPUTER WAS AGAIN SENT IN FOR REPAIRS AND WAS MISPLACED BECAUSE OF MISINFORMATION THEY HAD AND DID NOT SHARE WITH US ABOUT THE MIXUP IN APRIL. TWO MONTHS LATER COMPUTER HAS NOT BEEN REPAIRED AND I AM TIRED OF HEARING LIP SERVICE. LAST REP I TALKED TO ACTUALLY HUNG UP ON ME WHEN I ASKED WHERE WAS MY LAPTOP. I AM BEGINNING TO THINK THAT THEY HAVE LOST IT AND I WILL NOT BE REEIMBURSED FOR IT.

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