"To offset the half star rating - actual is 3.75."5.0 starson by denndenz
Pros: It is an "entry level Mac laptop" with a like feature set of median PC laptops (Apple doesn't make entry level machines); comes with premium support, including OS support and bundled application support with free 24x7 call in support.
Cons: Have heard of some chipping issues, mostly from admitted rough users. The service center I am familiar with will replace any case that chips during the warranty period unless there is obvious drop damage (cracked dented etc).
Summary: I own 4 PCs and 4 Macs currently. Have spent too many hours fixing and reinstalling windows on the PCs and have never had to reinstall the Mac OS on any of the Macs. I am a Mac expert user and a PC expert user since 1990. The macs have been painless in comparison to the Windows machines. Get with the program and realize it is the experience you are buying not the hardware. Intel, Seagate, NVidia, and all the other suppliers make the hardware, it's about who puts it together in a quality design, with reliability and usability/the customer first. You can buy a Honda vs a Chevy. One costs more and literally keeps you on the road and out of the shop, the other doesn't and they know it and like seeing again so they can charge you for the reinstalls later.