"Great hardware when it work - but failed 3x first year"2.0 starson by jjk8745
Pros: Great battery life, very attractive display
Cons: Hardware failed 3 times in the first year - latest failure is because of the faulty nvidia chip reported widely on the net. Google for "macbook pro graphics chip", and it's the first link.
Summary: I love this laptop, except when I hate it! :) I bought it for my consulting business, and use it daily for my work and hobbies, mainly photography.Update - I would change to 4 stars if I could. Apple decided to replace the whole laptop at no charge due to my repair history. So I now have a brand new 2.6 GHz MPB, with a bigger hard drive too (was 160GB, now have 200GB). But the best part is that they let me purchase Apple Care on the new laptop, so I'm covered for 3 more years (yes, 3 years, even though I originally purchased a year ago).
I purchased mine in 8/2007 and it failed completely within 10 days - just completely dead. Apple replaced it with a brand new one. The display partially failed after about 6 months, so Apple replaced the whole display. Power supply failed after 8 months - replaced. Now just 2 weeks past warranty (I didn't buy AppleCare - I recommend you do), the display (internal and external) doesn't work - exact symptoms of the nvdia 8600M GT chip failure. The machine will boot, as evidenced by using voice-over or screen sharing from another mac, but the display is completely dead. Twice I got it working again after about 20 boots, and it works fine until you sleep or power off.
The only saving grace is that Apple agreed to repair it again at no charge, even a few weeks out of warranty. But according to other posts in Apple forums, the same faulty chip is going back in, and will eventually go bad again. I hope Apple eventually agrees to extend the warranty for this defect.
I would give it 5 stars without hesitation if the hardware was reliable, but with the failures I have experienced, I don't think I would purchase this computer again. If I did, I would be sure to get AppleCare, which extends the warranty to 3 years.
Updated on Sep 17, 2008
My faith in Apple Customer Service has been restored! But I would still highly recommend that you purchase Apple Care - it's worth the extra cost in my experience!