"Great Product when working - terrible support"2.5 starson by Steven Winer
Pros: Great design, great battery life
Cons: Have owned the computer just 2 months and the ac adapter has failed. Up to 2 weeks before replacement part ships until then I have an expensive paperweight!!!
Summary: Called Asus and it will be 7 - 14 business days until they will ship replacement and that's only after I fax back a form that they were sending via e-mail and I have not received. Told if I'd like any faster I could pay extra for faster service (how much faster they would not say). BUYER BEWARE!!!! As long as it doesn't fail it's a great!!! BUT be prepared for awful support!!!