"I really wanted to like this but...."2.5 starson by kennyboye
Pros: Looks great, good form factor, legacy windows programs run without a hassle, docking hinge is strong but easy to disconnect, Windows 8 runs beautifully.
Cons: Frequent BSOD, trackpad inconsistent and switching off on wake from sleep, digitiser stopped recognising swipe gestures after a few weeks, keyboard not registering keys reliably, not recognising second battery, the list goes on.
Summary: This machine promises so much but is let down by being extremely buggy and inconsistent. I have been waiting for the windows 8 transformer like tablets for what seems like forever and purchased one the minute they became available in Australia. Out of the box it is a beautiful peice of kit and setup was a breeze. Metro (or Modern or whatever MSFT calls it now) is sweet and buttery smooth. Desktop programs installed and ran a lot faster that I had expected given the low power processor and the stylus implementation is great.
bugs started appearing; the trackpad wouldnt work from sleep, the second battery wasnt always recognised and occasionally the unit wouldnt shut off (or switch on) and the battery would run flat overnight. Often wouldnt wake from sleep and required a reboot to get started.
OK, early adopter and all that I was ready for some issues. Then the keyboard proved to be unreliable registering random keys (?sofware or hardware, not sure). Then the digitizer started doing weird things like registering pen input when the stylus was over 1cm away and refusing to register finger swipes from the side of the screen so I couldnt open the charms bar.
No worries, just refresh windows. Didnt work. Totally reinstall the OS and lose all my programs. Fair enough. Didnt work. Desperate times call for desperate measures, get on the forums and find out there are new drivers for the chipset. Installed them, didnt help.
Then I discovered that in Australia we have rubbish lemon laws which means that I had to mail the machine back to the retailer (not ASUS) who sat on it for 2 weeks before then sending it to ASUS where it seems to have gone into a black hole. ASUS in Australia didnt even seem to know the model existed and have provided no driver support in spite of a growing furore from similarly disaffected owners of this machine.
Reading the other review posted one could put my experience down to bad luck and sour grapes but I feel that people need to be aware that there are significant numbers of customers who are very disappointed with this computer. There appears to be some inherent flaws with either the hardware/software or both, and many people have commented that they feel the machine was not properly tested and debugged before being released.
If it worked as promised, I would have no hesitation in recommending it as a sexy and capable computer in spite of the compromises made in memory and processing power. Windows 8 is not just pretty it is fun to use and the battery life is excellent. But its just too unreliable and buggy. If and when ASUS address the above issues it may live up to its potential but until then, buyer beware!
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