"Don't buy. You will be returning it."0.5 starson by Igasthem
Pros: Beautiful. Sexy. No keyboard problems nor touch pad problems.
Cons: 1st one crashed by turning on and off 15 times in a row. Tech Support finally suggested System Recovery. Still crashed. Took it back to Best Buy and they gave me another one. Second one turned on and off 12 times. Took it back and got money back.
Summary: I will wait for the Dell XPS-31 to be available through Best Buy. They are the best since they will exchange/refund with no problem. To have 2 new in box computers from 2 different stores have the same problems means that there is a problem with the product. Probably the board. All I did was install Office Office and Home (new). I am not a tech guy and haven't the time to go through all sorts of problem solving. When I brought the second one back to Best Buy they had one of their Geeks (their name, not mine) take it into the back room and he immediately had the same problem and they gave me my money back.
I want a computer with these physical specs very badly but I will wait for the Dell. Right now Dell is only selling mail order and I have no patience trying to return something that malfunctions to a tech support guy in another country.