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Average user rating:
- My rating: 0 stars
Full user review
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0.5 stars
"Don't buy from HP/Compaq."
Pros: Computer worked well initially.
Cons: Screen stopped working after 4 months and HP will not honor their warranty.
Summary: It is not unheard of for there to be problems with any product line, but a company which will not honor rhe warranty they provide is unforgivable. HP service refuses to fix the laptop we purchased under the guise of physical damage to the screen. There was no damage to the laptop when we sent it to them and none could be found when they returned it (unrepaired) to us.
I suggest that if you are looking for a computer, don't buy an HP/Compaq product. If you should have something go wrong with it, they will try their best to blame you for the problem so they don't have to honor their warranty.
